In this Zebpay review, we will assess the exchange to see if it's suitable for beginners to get started with Bitcoin and cryptocurrencies. ZebPay is a regulated crypto exchange that is available in several regions worldwide, including Australia which has been designed to focus on simplicity and ease-of-use.
While we aim to provide you with accurate and the latest information in this review, it's always best that you regularly visit the site to keep updated with any changes that may occur afterward.
What Is ZebPay?
Zebpay is a fiat to crypto exchange that provides a simple on-ramp to allow investors to purchase cryptocurrencies through their desktop and mobile trading apps. The was established in 2014 and is headquartered in Singapore. It is a popular digital currency platform and has served over 3 Million users across the globe.
You should trade with Zebpay if:
- You are a beginner and looking for an easy-to-user platform
- You want to trade several fiat/crypto pairs
- You like an exchange that allows you to buy/sell crypto instantly
- You are looking for competitive trading fees
- You want to use an established and trustworthy crypto exchange
Bank transfer is one the most popular methods to deposit AUD on ZebPay. This comparison table lists other popular Australian cryptocurrency exchanges that offer bank transfers.
0.6% (low spreads)
5 / 5
0.1% - 1%
4.3 / 5
0.1% - 1%
4.3 / 5
4 / 5
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How To Register With Zebpay
The process to register a Zebpay account is really easy. To start, visit the website and click on the 'Sign Up' link at the top right-hand corner. This will bring you to the account registration page as shown below.
Here, enter in your mobile number and country code, your name and set a 4 digit PIN. This is the PIN that you will need to login. Once you have done this, click continue to receive a SMS with a Zebpay verification code.
Enter in your code and you're almost there.
Verifying Your Zebpay Account
The next step is to verify your Zebpay account. You will need to submit personnel documents to verify your identity (KYC) in order to comply with local regulations and prove:
- Your Identity: This can be a passport or drivers licence that shows your photo, date of birth and address.
- Your current Address: This can be a utility document such as a water or power bill that shows your current address.
The overall KYC process takes approximately 5 minutes if you have the documents ready to upload and a few hours for Zebpay to approve.
Funding Your Zebpay Account
The crypto exchange offers two deposit methods which are accessible to everyday persons to quickly fund the Zebpay wallet:
Bank Transfer (EFT)
Zebpay allows users to deposit funds via Bank Transfer (Electronic Funds Transfer). When you login to your Zebpay account for the first time, you will need to register your bank account details to enable bank transfer. The bank details needs to be approved before you can deposit funds and buy crypto.
Bank transfers to Zebpay generally takes about 1-2 business days for the deposit to process. An email will be sent notifying you that the funds are available in your account.
Users can deposit funds via POLi. The limit for POLi deposits starts at $2,000.00 within a 24 hour period and can be increased depending on trading activity. Deposits are generally processed immediately and credited to your account instantly (Zebpay note on their website that first time deposit may take up to 1 day to process).
Once the deposit is processed, an email will be sent notifying you that the funds are available in your account.
Zebpay User Interface
The Zebpay user interface is simplistic and clean. It has been designed to reduce clutter and provide a stress-free crypto experience that is suited to beginner traders.
When you first login, the user dashboard is shown that displays your crypto portfolio holdings and current balance. From here, you can deposit and withdraw funds from your Zebpay account.
To purchase crypto, navigate to the 'Buy / Sell' menu along the top bar.
Again, the interface is minimalist, intuitive and easy to navigate which is perfect for beginners. All of the crypto-assets are listed on the left against AUD or BTC.
To buy crypto instantly with Zebpay, follow these steps:
- Login to your Zebpay account
- Navigate to 'Buy / Sell' along the top
- Choose the crypto pair that you wish to trade on the left
- Enter in the amount that you wish to purchase
- Click on 'Buy Instantly'
If you're already familiar with investing or trading cryptocurrencies, then you will realize Zebpay does not have a live price chart display. This might come as a surprise, however the exchange is focused on simplicity for everyday investors to buy Bitcoin and other altcoins.
Investors that rely on the charts to time and buy position will need to use a crypto charting site with Zebpay. We do recommend you use another charting package such as TradingView to draw trend lines etc, as you will find that crypto exchanges typically do not save your chart analysis once you log off.
Zebpay comes with it's own online wallet which you can find by clicking 'Wallet' at the top. The wallet allows you to securely send/receive crypto.
The available crypto assets are listed along the left with available balance shown and the option to view your trade history. Again, it does not get any easier for beginners. It's well laid out, clean and simple to use.
Zebpay Crypto Assets
Zebpay allows its users to convert AUD into crypto coins such as:
- Bitcoin Cash
Each crypto coins can be traded against AUD or Bitcoin (BTC).
Zebpay charges a flat 0.4% fee across all trading assets. Compared to other crypto exchanges in Australia, you will find that Zebpay fees are competitive in the crypto market and one of the lowest in the country.
There are NO deposit fees to transfer Australian Dollars or crypto into your Zebpay wallet.
There are NO withdrawal fees to transfer Australian Dollars or crypto from your Zebpay wallet. A small network fee is charged by the blockchain which is determined by the coin, not Zebpay. For a list of the network charges, click here.
According to the website, Zebpay exchange is constantly tested by security experts both inside and outside of Zebpay to look for bugs and security vulnerabilities.
Zebpay Australia's infrastructure is secured with firewalls and their employees undergo background verification and controlled network access based on their roles within the crypto company.
Zebpay states it employs a hardware wallet solution to store 98% of users digital assets. This means that wallets are air-gapped and physically stored in vaults located in different locations. Therefore, users coins that are stored within the Zebpay wallet cannot be accessed from a single geographic location or by a single person.
Transactions on the exchange will need to be signed using systems across different cloud platforms. This aims to avoid any single point of failure to prevent compromising user accounts by online hackers.
The Zebpay website states it has implemented a proprietary security protocol that protects all transactions between cold and hot storage wallets.
The following Zebpay alternatives are reputable and trustworthy cryptocurrency exchanges in Australia.
Swyftx is a state-of-the-art platform that allows you to purchase cryptocurrencies in an quick and easy manner. The registration process is incredibly simple with rapid sign-up and verification that takes less than two minutes.
Independent Reserve is a popular exchange among cryptocurrency traders around the world that offers trading competitive fees and support for traditional fiat currencies such as the Australian Dollar, New Zealand Dollar and US Dollar.
CoinJar is a trusted crypto exchange in Australia that allows users to buy, sell, store and spend digital assets. With over 400,000 users and counting, CoinJar exchange is one of the best places to buy Bitcoin in Australia.
Frequently Asked Questions
Users need to complete a KYC procedure to be able to purchase crypto and withdraw funds from Zebpay. Personal identification documents are required to prove identity and comply with local regulations.
Since it's launch in 2014, Zebpay have handled billions of customer assets and considered a legit crypto exchange. There has been no reported major security incidents, hacks or loss of users assets on Zebpay and has kept users funds safe. ZebPay are also members of ADCA and are AUSTRAC compliant.
ZebPay does not state on its website if an insurance fund is available to protect users against a breach of the exchange's physical security measures, employee theft or loss of any crypto held in the Zebpay wallet.
Zebpay Australia provides a Self Managed Super Fund (SMSF) service to allow every day Australian's to invest in cryptocurrencies such as Bitcoin, Ethereum, Ripple and others via your SMSF. According to their website, their service is regulated by the ATO. For more information, read the SMSF page on their site.
Zebpay has a mobile phone app for iOS and Android devices that allows you to buy and sell crypto instantly from anywhere with an Internet connect. Like the online version, the mobile app version of Zebpay is user-friendly and intuitive. The web version of the platform is also mobile friendly and can be used on smartphones.
Zebpay offers a referral program as a reward for bringing in new users to the platform. When you introduce your friends to the world of crypto with Zebpay, you will both receive a credit worth $10. To claim the referral bonus, share your referral code with new users. They will need to complete the registration and KYC process.
It has been designed for simplicity, competitive fee structures, a stress-free experience and with safety in mind to allow you to trade with ease and peace of mind. The overall process to buy and sell crypto instantly is extremely fast and beginner-friendly.
There are some improvements that would make Zebpay even better:
- Live crypto price charts with advanced tools and features to perform technical analysis
- Insurance fund to protect users in the event of an exchange hack
Aside from the above, the competitive trading fees and easy to use interface make Zebpay well suited to beginners that want to get started with cryptocurrency.
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Exchange fees are a very important consideration for any prospective cryptocurrency investor. The following exchanges - in addition to the above exchange - provide very competitive trading, deposit and withdrawal fees (with no hidden charges) with a wide variety of deposit methods that will suit all types of investors in Australia.
- Beginner-friendly and easy to use platform
- Regulated in multiple jurisdictions around the world
- Buy/Sell cryptocurrencies instantly
- Very low trading fees
- Trading app for Android and iOS devices
- Charting features are limited
- No insurance funds