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    Zebpay Review 2022: How Do The Fees Compare?

    Updated: Aug 11th, 2022
    Kevin Groves
    Kevin Groves
    Zebpay Review 2022: How Do The Fees Compare?

    Zebpay is a global cryptocurrency exchange that is available in multiple jurisdictions worldwide. It is a popular digital currency platform that has served over 3 million users across the globe and is considered one of the popular cryptocurrency platforms in Australia. In this review, we assess the exchange to see if it's suitable for beginners to get started with Bitcoin and cryptocurrencies.

    This post contains affiliate links with our partners who may compensate us. Read our disclaimer for further information.

    What Is Zebpay?

    Zebpay is a fiat to crypto exchange that provides a simple on-ramp to allow investors to purchase cryptocurrencies through their desktop and mobile trading apps. The exchange was established in 2014 and is headquartered in Singapore. Since its establishment in 2014, the Singapore-headquartered platform has amassed a customer base of 5.5 million traders and completed $24 billion in crypto transactions. Some notable features include:

    • AUSTRAC regulated cryptocurrency exchange
    • Buy, trade and sell the 9 major cryptocurrency assets using AUD
    • Simple, clutter-free design that is well suited for beginners
    • Zero deposit and withdrawal fees
    • Rigorous security measures to ensure the highest security standards
    Exchange NameZebpay
    Fiat CurrenciesAUD, EUR, USD, INR, SGD
    Supported Cryptocurrencies60
    Payment TypesBank transfer, POLi, Skrill, crypto
    Deposit FeesNone
    Trading Fees0.25%
    Withdrawal FeesNone
    Mobile AppYes

    Zebpay Pros & Cons

    Here is a summary of the pros and cons with using Zebpay that we identified from our review of the exchange.

    Zebpay Pros:
    • Trustworthy exchange that is AUSTRAC registered and ASIC licenced
    • Highly competitive trading fees of 0.25%
    • Beginner-friendly and enjoyable trading experience
    Zebpay Cons:
    • Zebpay Exchange is not available to Australians
    • Lack of innovative crypto products and services
    • Limited selection of digital assets to buy

    Zebpay - Quick Verdict

    Zebpay is a global cryptocurrency platform that places an emphasis on simplicity and a user-friendly trading experience. Beginners can use Australian Dollars (AUD), Singapore Dollars (SGD), and Euros (EUR) to purchase up to 60 digital assets including Bitcoin, Ether, and Cardano. Serious altcoin traders will need to look elsewhere due to the limited selection and advanced trading features.

    Whilst the trading fees of 0.25% are highly attractive, Zebpay lacks the features that other global platforms provide and it might not be enough to entice new customers. Zebpay is best suited to newcomers to the crypto world who want a cheap and economical way of building up a crypto portfolio.

    Review of Zebpay's Top Features

    Supported Assets

    Zebpay supports over 60 digital currencies that can be traded against Australian Dollars (AUD), United States Dollars (USD), Singapore Dollars (SGD), India Rupees (INR), and Bitcoin (BTC). The moderate selection of cryptocurrencies includes all the major coins and tokens by market capitalization such as Ethereum (ETH), Solana (SOL), Cardano (ADA), Dogecoin (DOGE), Polygon (MATIC), which will suit the majority of investors and traders.

    However, the range of supported coins may be too limited for seasoned and advanced altcoin traders. By contrast, the popular global exchanges in the world typically offer between 300 and 600 cryptocurrency projects. Therefore, the number of coins on Zebpay fall well short of industry standards.

    zebpay supported crypto assetszebpay supported crypto assets

    Crypto Interest Loans

    Zebpay provides customers the ability to earn up to 4% interest yields by lending their crypto to the platform. At the time of writing, the crypto that can earn passive interest yields is limited to Bitcoin, Ether, Polygon, Binance Coin, Tether, and Gemini Coin.

    To start earning interest, users will need to lock their crypto in for terms of 7, 30, 60, or 90 days. One of the downsides is that penalties will apply if crypto is withdrawn prior to the cessation of the lock-in period. Since lent assets are not useable by the user for other purposes such as trading or withdrawing them from the platform, the lack of flexibility may be a barrier to entry for investors. Those that prefer a flexible arrangement are better of with an alternative such as Binance Australia.

    zebpay earn crypto interestzebpay earn crypto interest

    Interest yields are calculated daily but only deposited into the account wallet at the end of the fixed term. In terms of Returns on Investment (ROI), interest yields increase with longer fixed periods, where the maximum Annual Percentage Yield (APY) is 4% for MATIC, USDT, and BNB. The best return for Bitcoin is 0.25% which is quite low as most crypto lending services offer around 2% - 3%.

    Overall, Zebpay's interest-earning feature is limited, not as lucrative, and lacks flexibility compared to other crypto interest platforms in Australia that offer the same service. Users who are seeking to put their idle crypto holdings to work will be better served by using a specialist platform such as Nexo or BlockFi.

    Zebpay Compared

    Zero deposit and withdrawal fees for AUD is one the most popular features for Australian investors that use ZebPay. This comparison table lists other crypto exchanges that offer bank transfers with zero fees. 

    ExchangeCrypto AssetsTrading FeesRatingPromotionWebsiteReview
    Swyftx

    Swyftx

    320+0.6%
    RatingOur ratings take into account the ease of use, fees, deposit methods along with the exchange's reputation. All ratings are determined solely by our editorial team.
    4.8/5
    StarStarStarStarEmpty Star
    $20 Bitcoin for creating a verified accountVisit SwyftxSwyftx Review
    Digital Surge Logo

    Digital Surge

    300+0.5%
    RatingOur ratings take into account the ease of use, fees, deposit methods along with the exchange's reputation. All ratings are determined solely by our editorial team.
    4.7/5
    StarStarStarStarEmpty Star
    $10 Bitcoin for creating a verified accountVisit Digital SurgeDigital Surge Review
    CoinSpot Logo

    CoinSpot

    350+1%
    RatingOur ratings take into account the ease of use, fees, deposit methods along with the exchange's reputation. All ratings are determined solely by our editorial team.
    4.7/5
    StarStarStarStarEmpty Star
    None available at this timeVisit CoinSpotCoinSpot Review
    zebpayzebpay

    Zebpay

    600.25%
    RatingOur ratings take into account the ease of use, fees, deposit methods along with the exchange's reputation. All ratings are determined solely by our editorial team.
    3.8/5
    StarStarStarEmpty StarEmpty Star
    None available at this timeVisit ZebpayZebpay Review

    KYC Verification

    Once an account is created, the ID verification process is similar to most other global crypto exchanges. Since Zebpay provides a fiat gateway to crypto, the platform is legally required to collect basic information about its customers, known as the Know-Your-Customer (KYC) process.

    Verification is a mandatory process that must be completed before any funds are deposited into the account. Documents that can be submitted include a passport or driver's licence, as well as a utility bill that proves the residential address. The overall KYC process takes approximately 5 minutes if the documents are ready to upload and a few hours for Zebpay to approve.

    Account Funding & Limits

    Zebpay provides several ways of funding their account, however, it depends on the user's country of residence. Supported methods include bank transfer, POLi, Skrill, and the transfer of cryptocurrencies from an external wallet. For Australians, bank transfers and POLi would be the methods to use, however, investors should note the relatively small limit of $2,000 for POLi.

    Using credit or debit cards to fund the account or buy cryptocurrencies such as bitcoin is not supported. If credit and debit cards are the preferred payment method, then consideration should be given to Swyftx which supports these methods.

    MethodSpeedFeesLimits
    Bank transfer1 - 3 daysNoneVaries
    POLiNear-instantNoneMax $2,000 daily
    Skrill1 day for first time, instant afterwardsNoneMax $1,000 EUR daily
    CryptoNear-instantNoneNone

    Zebpay Trading & Ease of Use

    The Zebpay user interface is simplistic and clean. It has been designed to reduce clutter and provide a stress-free crypto experience that is suited to beginner traders. Upon login, the dashboard will display a holistic overview of crypto portfolio holdings and current balance. Navigational buttons to allow users to deposit and withdraw funds and assets are clearly marked and identifiable.

    zebpay user interfacezebpay user interface

    Similar to most other cryptocurrency platforms that cater to beginners, Zebpay also provides a Quick Buy feature that allows users to rapidly purchase digital currencies with fiat. Once obtained, the assets are near-instantly transferred to the account wallet.

    zebpay buying bitcoinzebpay buying bitcoin

    Zebpay comes with its own online wallet which can be found by clicking 'Wallet' at the top. The wallet allows users to securely send and receive crypto.

    zebpay walletzebpay wallet

    Zebpay Fees

    Zebpay initially offered a flat trading fee of 0.4% but has since reduced it to an attractive 0.25% for all buy and sell orders. Compared to other crypto exchanges in Australia, the 0.25% is more than competitive against the likes of popular exchanges such as Swyftx (0.6%) and Digital Surge (0.5%). Traders will find that Zebpay fees are competitive in the crypto market and one of the lowest in the country.

    Similar to other exchanges, Zebpay does not charge any fees for deposits and withdrawals. Additionally, there are no withdrawal fees to transfer Australian Dollars or crypto from the Zebpay wallet. A small network fee is charged by the blockchain which is determined by the coin, not Zebpay.

    Zebpay Mobile App

    Zebpay offers its customers a trading phone app for iOS and Android mobile devices. All of Zebpay's features can be accessed using the app including account management, the Quick Buy function to purchase crypto, and customer support. The app has been downloaded over 5 million times and has received a mediocre rating of 3.5 out of 5.

    Asset Security

    According to the website, Zebpay exchange is constantly tested by security experts both inside and outside of Zebpay to look for bugs and security vulnerabilities. Zebpay Australia's infrastructure is secured with firewalls and its employees undergo background verification and controlled network access based on their roles within the crypto company.

    Zebpay states it employs a hardware wallet solution to store 98% of users digital assets. This means that wallets are air-gapped and physically stored in vaults located in different locations. Therefore, user's coins that are stored within the Zebpay wallet cannot be accessed from a single geographic location or by a single person. 

    Transactions on the exchange will need to be signed using systems across different cloud platforms. This aims to avoid any single point of failure to prevent compromising user accounts by online hackers. The Zebpay website mentions it has implemented a proprietary security protocol that protects all transactions between cold and hot storage wallets.

    Frequently Asked Questions

    Based on our research, Zebpay has not been subject to any hacks that has resulted in the loss of digital assets or customer funds. In addition, Zebpay is highly regulated in Australia by government authorities including AUSTRAC and ASIC, and complies with Anti-Money Laundering (AML) and Counter-Terrorism-Financing (CTF) regulations. Likewise in Singapore, Zebpay is licensed to provide cryptocurrency products and services by the Monetary Authority of Singapore.

    Zebpay has a mobile phone app for iOS and Android devices that allows users to buy and sell crypto instantly from anywhere with an Internet connection. Like the online version, the mobile app version of Zebpay is user-friendly and intuitive. The web version of the platform is also mobile-friendly and can be used on smartphones.

    ZebPay does not state on its website if an insurance fund is available to protect users against a breach of the exchange's physical security measures, employee theft or loss of any crypto held in the Zebpay wallet.

    Users need to complete a KYC procedure to be able to purchase crypto and withdraw funds from Zebpay. Personal identification documents are required to prove identity and comply with local regulations.

    Zebpay offers a referral program as a reward for bringing in new users to the platform. When existing users introduce their friends to the world of crypto with Zebpay, they both receive a credit worth $10. The referral link can be shared, and the bonus claimed when new customers complete the registration and KYC process.

    Conclusion

    To conclude our ZebPay review, we can say that Zebpay is an excellent crypto exchange in Australia for beginners to get started with crypto. It has been designed for simplicity, competitive fee structures, a stress-free experience, and safety in mind to allow you to trade with ease and peace of mind. The overall process to buy and sell crypto instantly is extremely fast and beginner-friendly.

    There are some improvements to increase the overall user experience such as live crypto price charts with advanced tools and features to perform technical analysis and an insurance fund to protect users in the event of an exchange hack. Aside from this, the competitive trading fees and easy-to-use interface make Zebpay well suited to beginners that want to get started with cryptocurrency.

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    Kevin GrovesKevin GrovesKevin Groves

    Kevin started in the cryptocurrency space in 2016 and began investing in Bitcoin before exclusively trading digital currencies on various brokers, exchanges and trading platforms. In 2019, he started HedgewithCrypto to publish informative guides about Bitcoin and share his experiences with using a variety of crypto exchanges around the world.

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