Coinmama Review 2022: Bitcoin, Trading & Fees

    Updated: Oct 17th, 2022
    Kevin Groves
    Kevin Groves
    Coinmama Review 2022: Bitcoin, Trading & Fees

    Coinmama is an international cryptocurrency exchange that is supported in 188 countries and used by millions of customers. It provides a straight-forward, safe and easy to use platform that is widely regarded as one of the best places to purchase crypto using fiat currency. In this review, we will breakdown its most important features and examine the trading fees to determine if Coinmama offers good-value-for-money when buying cryptocurrencies.

    Trading Fees:2% to buy
    Country:Global (US Allowed)
    Currency:USD, EUR, GBP, AUD, CAD, JPY
    Promotion:None available at this time
    Key Features
    • Trusted exchange with over 2.6 million users worldwide
    • Supported in 188 countries
    • Instant delivery straight to a hardware wallet
    • Payment options such as bank transfer, Apply Pay, Credit card, debit card and SWIFT
    • High spending limits
    • A loyalty program that offers trading fee discounts
    • Generous referral program

    One of the oldest and most reputable exchanges for instant Bitcoin purchases using a credit/debit card and its beginner-friendliness is Coinmama. Best known for their simple to use interface and variety of payment methods, Coinmama is well-suited for individuals that want to purchase crypto without any hassles.

    Ease of useStarStarStarStarEmpty Star
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    This post contains affiliate links with our partners who may compensate us. Read our disclaimer for further information.

    What Is Coinmama?

    Coinmama is a cryptocurrency exchange based in Israel that was established in 2013 to provide a simple, basic and secure online platform for anyone that wants to buy digital currencies such as Bitcoin and Ethereum. Coinmama exchange is one of the most well-respected names in the cryptocurrency industry that is now available in over 188 countries and provides customer support in multiple languages.

    Coinmama WebsiteCoinmama Website

    Quick Summary

    Exchange NameCoinmama
    Fiat CurrencyUSD, EUR, GBP, AUD, CAD, JPY
    Payment TypeBank transfer, Apply Pay, Credit card/debit card, SWIFT
    Trading FeeBuy: 2%, Sell: 0.1%-0.9%
    Deposit FeeBank transfer: none, Credit card/debit card: 5%
    Withdrawal FeeCrypto: Standard network fee
    Mobile AppNo

    What Are The Pros & Cons?

    Coinmama is a digital currency exchange for buying the most popular crypto assets. It is an excellent choice for beginners that want to make a quick purchase using a debit or credit card. However, the downside is that the fees are very expensive and the number of cryptocurrencies is too limited.

    Coinmama Pros:
    • Exchange is available to use worldwide including the USA
    • Several payment methods and supported fiat currencies
    • Highly suitable for beginners with an easy to use interface
    • Purchase crypto quickly without hassle
    • Non-custodial exchange for top security
    Coinmama Cons:
    • Limited to 10 cryptocurrencies only
    • Customers can only sell Bitcoin back to fiat currency
    • Trading fees are very expensive compared to other crypto providers
    • Lack of features and functions for experienced crypto investors and traders
    • No mobile trading app

    Is Coinmama Regulated?

    Coinmama is a legitimate and trustworthy exchange that is operated by parent company Cmama LTD, which is a regulated Money Services Business. The crypto exchange is registered in the United States by FinCEN

    Is Coinmama Available In The USA?

    Coinmama is available in over 188 countries worldwide including the United States (U.S). However, there are 8 states and territories within the US that are restricted from using Coinmama's services due to local regulations and rules which include Hawaii, New York, American Samoa, Guam, Northern Mariana Islands, Puerto Rico, United States Minor Outlying Islands and Virgin Islands.

    Some states in the USA are not directly supported by Coinmama and users will be redirected to a third-party provider Simplex to complete the purchase. Residents that reside in the banned states can use a local cryptocurrency exchange in the USA such as Gemini, Kraken, Coinbase or CoinZoom.

    Features & Benefits

    Designed For Beginners

    The user experience on Coinmama has been carefully thought out and is designed to suit all types of individuals with various levels of investing knowledge. The website provides simple options to purchase Bitcoin or another cryptocurrency for a set price or choose the exact amount to spend.

    Coinmama buy cryptocurrencyCoinmama buy cryptocurrency

    Variety of Deposit Methods

    Coinmama is a fiat-to-crypto exchange that allows individuals to buy cryptocurrencies using local fiat currency. The platform is one of the most accessible exchanges that supports a variety of deposit methods to buy crypto such as bank transfer, Apply Pay, Credit card/debit cards and SWIFT. 

    Coinmama FeaturesCoinmama Features

    Available Worldwide

    Coinmama is one of the few exchanges that is supported in over 100 countries worldwide. Users from 188 countries including Australia, Singapore, Europe, UK, Canada, New Zealand and the USA can quickly and safely purchase cryptocurrency using Coinmama. There are a few restricted states and territories within the US to be aware of.


    Non-custodial exchanges and brokers such as Coinmama are one of the safest places to buy crypto as the platforms do not store any customer's funds or digital assets. Customers are required to provide a wallet address before completing the transaction. Once the payment is provided, the coins are delivered straight to the user's wallet address eliminating the risk of hackers stealing the funds.

    Coinmama WalletCoinmama Wallet

    Coinmama Compared

    Cutting-edge security measures, an intuitive user interface, the ability to buy Bitcoin instantly and a mobile trading app are important features on Coinmama. This comparison table lists alternate crypto trading exchanges like Coinmama.

    ExchangeCrypto AssetsTrading FeesRatingPromotionWebsiteReview


    RatingOur ratings take into account the ease of use, fees, deposit methods along with the exchange's reputation. All ratings are determined solely by our editorial team.
    StarStarStarStarEmpty Star
    Up to $100 welcome bonusVisit BinanceBinance Review
    Coinbase Logo


    RatingOur ratings take into account the ease of use, fees, deposit methods along with the exchange's reputation. All ratings are determined solely by our editorial team.
    StarStarStarStarEmpty Star
    $5 BTC bonus (USA only)Visit CoinbaseCoinbase Review


    3190.02% / 0.07%
    RatingOur ratings take into account the ease of use, fees, deposit methods along with the exchange's reputation. All ratings are determined solely by our editorial team.
    StarStarStarStarEmpty Star
    5% off trading feesVisit FTXFTX Review


    72% to buy
    RatingOur ratings take into account the ease of use, fees, deposit methods along with the exchange's reputation. All ratings are determined solely by our editorial team.
    StarStarStarEmpty StarEmpty Star
    None available at this timeVisit CoinmamaCoinmama Review

    Has Coinmama Been Hacked?

    Based on our research, Coinmama exchange was hacked in 2019 in which 450,000 user emails and passwords were compromised. As part of an investigation the financial fraud incident, an unauthorized party has also acquired data associated with 1.4 million Coinmama accounts that included user's personal information. 

    Is Coinmama Safe & Legit?

    Coinmama is a legitimate and reputable company that allows individuals to buy BTC, ETH, XRP, LTC and other digital currencies on a safe platform. While there have been occurrences of worldwide data breaches that have affected Coinmama users, the platform does not store or record any credit card information or hold onto customer funds. Purchased cryptocurrencies are sent directly to a hardware wallet which significantly reduces the risk of theft.

    Getting Started

    To create an account with Coinmama, users need to be at least 18 years old and reside in a supported country. The process to register an account is straight-forward and takes a few minutes. There are no fees to create or maintain a Coinmama account or wallet. 

    New users will be required to enter a valid email address and select the country of residence. Before funds can be deposited, the Coinmama KYC verification stage must be completed as described below.

    Verification Levels

    Coinmama is a regulated exchange that needs to comply with Know Your Customer (KYC) requirements to accept payments for the provision of digital assets. The exchange uses a 3 level based verification system which is based on the amount of personal information provided. New accounts that complete Level 1 verification can buy or sell up to USD $15,000.

    To complete the Coinmama Level 1 verification process, the following information will be required:

    • Full name and address of residence
    • A Government-issued photo ID (e.g. national passport or driver’s license
    • A selfie holding up a piece of paper with “Coinmama” and the date
    KYC LevelAccount LimitCard Limit (Monthly)SWIFT Limit (Monthly)

    To upgrade from verification level 1 to 2, there is a minimum spend of $2,400, which also increases the daily/monthly limits for the supported payment types. The account limit for each verification level includes both buy and sell transactions. Once the personal documentation has been submitted to Coinmama, the verification speed for level 1 can take a few hours during normal business hours. For level 2 and 3 verification, it can take up to 48 hours for the new account limits to be approved.

    Investors that prefer to remain anonymous will need to choose a non-KYC crypto exchange to buy crypto. Although, limits and restrictions on account features can apply.

    Payment Methods

    Coinmama provides 5 different deposit options to pay for cryptocurrencies with fiat money. The supported payment methods include bank transfers, SWIFT, credit cards, debit cards and Apple Pay. Depending on the users region, the accepted payment methods may vary. Coinmama is the first exchange to allow its users all over the world that want to buy crypto using Apple Pay.

    Coinmama deposit MethodsCoinmama deposit Methods

    For large investments, using a bank account or wire transfer is the best way to buy cryptocurrencies which can take between 1 to 3 days to process depending on the bank. Users that are looking to make a smaller and instant purchase and prefer the convivence can use a credit card or debit card. The average speeds of each payment option is an important consideration and are listed below.

    Payment TypeSpeed
    Bank transfers1-3 business days
    Wire transfer (SWIFT)1-3 business days
    Debit/credit cardWithin 10 minutes

    User Interface

    Once an account has been created, users can log in to Coinmama and purchase 7 cryptocurrencies that include Bitcoin, Bitcoin Cash, Ethereum, Ethereum Classic, Cardano, Litecoin and Tezos. The coins can be quickly selected using the 'Buy' drop-down menu along the top. The user-interface for purchasing coins is the same and features a simple order box for different purchase amounts in the selected fiat currency.

    Coinmama Buy BitcoinCoinmama Buy Bitcoin

    The interface is designed for beginners to easily, quickly and securely purchase cryptocurrency that closely resembles Paybis which is a similar fiat-to-crypto exchange. There is no price chart to view historical or live prices or advanced order types such as limit or stop-limit.

    The design and arrangement of the website are clearly orientated for beginners that are purchasing Bitcoin or other altcoins for the first time. This is a limitation for experienced or advanced investors and will need to use a cryptocurrency trading platform to use advanced trading features and risk management tools.

    Coinmama Fees

    Coinmama fees are based on a Bitcoin Index that provides a reference rate for the prices of each supported asset. The purchase fees include a 2% premium on top of the Bitcoin Index price and commission fees up to 3.9% depending on the payment method. For credit card, debit card, virtual card payments and using a prepaid card to buy Bitcoin, there is a 5% surcharge for fixed-rate instant purchases. There is no added fees for bank transfer. The final trade fee is displayed on the screen before the transaction is confirmed.

    For sell trades on Coinmama, the fee is 0.1%-0.9% in addition to the Bitcoin Index rate plus the 2% spread. For both buy and sell orders, the trading fees can be reduced depending on the users Coinmama Loyalty Level. Overall, the Coinmama fees to buy crypto are slightly higher compared to other popular trading platforms such as Coinbase Pro and Bittrex. The selling fee of 0.1% to 0.9% is competitive but is limited to Bitcoin only which can be sold on the exchange back to fiat currency. 

    Coinmama Loyalty Level

    Similar to other cryptocurrency trading platforms such as BinanceKraken, EXMO and Kucoin, Coinmama offers a loyalty system. The program incentivizes users to trade increased volume amounts by rewarding them with reduced trading fees. The loyalty status is not a one-off and needs to be maintained over a 90-day rolling period.

    Loyalty LevelFee DiscountTrading Volume (90 day)
    Crypto CuriousNoneNone
    Crypto Enthusiast12.5%$5,000
    Crypto Believer$1,000,000$18,000 or lifetime purchase over $50,000


    Coinmama is designed like a cryptocurrency instant swap service where purchased digital assets can be bought and sold directly using a hardware wallet. This means funds is not stored on the platform which greatly reduces the risk of hackers stealing funds.

    Furthermore, customer's credit card details are not stored, however personal information as part of the ID verification details are kept on record. Considering previous security data breaches, the exchange has increased the awareness of account security with the regular monitor of any suspicious activity and informing customers on good security practices.

    Frequently Asked Questions

    Coinmama is a regulated exchange that complies with Know Your Customer (KYC) requirements. Therefore, each user that creates an account with Coinmama must submit ID documentation to prove their identity before purchasing digital currency.

    Coinmama is a non-custodial exchange which means there are no online wallets to store customers Bitcoin or other cryptocurrency assets that are purchased on the platform. Users are required to provide their own hardware wallet address so the coins are never stored in a wallet by Coinmama.


    To conclude this review on Coinmama, the exchange is suited for newcomers and beginners that are looking to purchase their first cryptocurrency. The user interface, availability worldwide, responsive customer service and supported payment options makes it easy for investors to onboard with fiat currencies.

    Our only criticism is the high fees and lack of features for intermediate investors and traders that rely on advanced orders and a price chart. Overall, Coimama is a reputable and safe exchange for buy crypto with fiat currency.

    How We Rated It

    HedgewithCrypto strives to provide an independent, factual and unbiased reviews of cryptocurrency exchanges and trading platforms to help readers make an informed decision about picking the right crypto exchange. The review process includes examining the website and external sources, creating and funding an account, demonstrating and experiencing the features of the platform and calculating an overall weight-average rating.

    A rating between poor (1 star) and best (5 stars) with 0.1 increments is given. For further information on the criteria and categories that are evaluated, read our full exchange review process.

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    Kevin GrovesKevin GrovesKevin Groves

    Kevin started in the cryptocurrency space in 2016 and began investing in Bitcoin before exclusively trading digital currencies on various brokers, exchanges and trading platforms. In 2019, he started HedgewithCrypto to publish informative guides about Bitcoin and share his experiences with using a variety of crypto exchanges around the world.

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