Paybis Review

Kevin Groves
Posted by: Kevin GrovesUpdated Sep 13th, 2023

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In this Paybis review, we take a look at a premium cryptocurrency exchange that provides a fast, easy and simple-to-use platform for individuals to buy Bitcoin and other coins with low commissions.

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Our Take

HedgewithCryptoScoreOur ratings take into account the ease of use, fees, deposit methods along with the exchange's reputation. All ratings are determined solely by our editorial team.
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Bottom line:

Paybis is a global cryptocurrency exchange that is designed for beginners that want to buy the major cryptocurrencies using a credit card. Paybis is a non-custodial exchange which means purchased digital assets are sent directly to an external wallet for added safety. Paybis has a good track record for customer support with a 4.4/5 star rating on Trustpilot. However, the fees are up to 4.95% per order for convenience which is expensive.

  • Beginner-friendly crypto platform with an easy onboarding process
  • Supports 45 fiat currencies that can be used to purchase cryptos
  • Large selection of payment methods such as debit/credit card, bank transfer, Skrill & Neteller
  • Does not hold any funds - all assets are transferred directly to the customer
  • Limited number of crypto to buy and sell compared to other platforms
  • Trading fees to buy and sell with fiat currency are too high
  • Lack of features and tools for crypto traders

Paybis At A Glance

Paybis is a cryptocurrency online platform with offices in Glasgow (UK) and Riga (Latvia) that was founded in 2014 by its current CEO Innokenty Isers and CIO Konstantin Vasilenko. The exchange is available in 180 countries worldwide and comprises a team of 50+ individuals. Paybis has become a trusted and popular way for individuals in the USA, UK, and Europe to buy crypto with a credit card.

Notable features that we found on Paybis include:

  • A registered crypto exchange that is supported in the United States
  • Purchase crypto using 45 fiat currencies such as USD, EUR & GBP
  • Variety of payment methods including debit/credit card, bank transfer, Skrill & Neteller
  • A decentralized exchange that does not store customer funds
  • 4.4/5 star rating based on 14,135 exchange reviews on Trustpilot
Exchange NamePaybis
Fiat CurrencyEUR, GBP, USD, AUD, CAD & 40+ others
CryptocurrencyBTC, DOGE, ETH, BNB, USDT & 7 others
Payment TypeCredit card, debit card, bank transfer, Skrill, Neteller & Bitcoin
Trading Fee0.1% & 1%
Deposit FeeCredit/debit card up to 6.5%, bank transfer 0.2%, Skrill & Neteller 4%
Withdrawal FeeStandard blockchain network fees
Mobile AppNo

Paybis Compared and Alternatives

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RatingOur ratings take into account the ease of use, fees, deposit methods along with the exchange's reputation. All ratings are determined solely by our editorial team.
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RatingOur ratings take into account the ease of use, fees, deposit methods along with the exchange's reputation. All ratings are determined solely by our editorial team.
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1%None available at this timeVisit eToro

Cryptocurrency is offered by eToro USA LLC (“the MSB”) (NMLS: 1769299) and is not FDIC or SIPC insured. Investing involves risk, and content is provided for educational purposes only, does not imply a recommendation, and is not a guarantee of future performance. [website domain name] is not an affiliate and may be compensated if you access certain products or services offered by the MSB.

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RatingOur ratings take into account the ease of use, fees, deposit methods along with the exchange's reputation. All ratings are determined solely by our editorial team.
Full StarFull StarFull StarFull StarHalf Star
1.5% (spread)None available at this timeVisit UpholdUphold Review

Review of the Top Features on Paybis

Suited For Beginners

Paybis has been specifically designed to offer a fiat gate to the world of digital currencies such as Bitcoin, Ethereum, and XRP. The website features a simple and elegant user interface with packages to simplify the process. The overall trading experience of selecting a payment method and completing a crypto purchase can be done without any complicated options or distractions.

Paybis Buy BitcoinPaybis Buy Bitcoin

Zero Costs First Purchase

Customers that use a credit card to purchase Bitcoin for the first time will not be charged any fees by the exchange. Like the popular App which offers a similar incentive, removing the credit card fee on the first purchase is a great way to lower the cost of entry to get Bitcoins for new investors with minimal fees. A spread and other costs that are outside of Paybis control may still be incurred.

Accepted Payment Options

Individuals around the world can get started with Bitcoin and other digital coins using a variety of funding options. Regardless of the users location, Paybis offers a safe and secure way to deposit funds using common payment services such as a credit/debit card, bank transfer, Skrill, Neteller and Bitcoin. According to the Paybis website, the most popular method to buy crypto are using debit/credit cards.

Paybis Credit CardPaybis Credit Card

Non Custodial

In an age of cryptocurrency exchange hacks, Paybis is a non-custodial exchange that does not store any Bitcoin or other digital currency assets. Users can decide on how much Bitcoin to purchase, select the payment method and enter a wallet address to receive the funds directly to a cryptocurrency wallet without any intermediary and with zero risk of hackers stealing Bitcoins.

Getting Started

To buy crypto on Paybis, users will need to create an account by providing a valid email address and mobile phone number. Once that is submitted, an identity verification process is per international Know Your Customer (KYC) rules. A Government-issued International Passport or identity Card with proof of address document will be needed to complete the Paybis identity process. Individuals that use a credit or debit card will need to submit additional verification by taking a selfie with a handwritten declaration.

Supported Coins

There are currently 10 supported digital assets on Paybis that can be purchased directly using fiat currency. The available coins offered on the exchange include:

  • Bitcoin (BTC)
  • Ethereum (ETH)
  • Doge (DOGE)
  • Binance Coin (BNB)
  • Tether (USDT)
  • Ripple (XRP)
  • Stella (XLM)
  • Tron (TRX)
  • Litecoin (LTC)
  • Bitcoin Cash (BCH)

Compared to similar crypto exchanges such as Coinmama, OKCoin and Bitpanda, the selection of cryptocurrencies on Paybis is limited and could be expanded to include the other popular altcoins and DeFi tokens. However, the largest cryptos by market capitalization are supported.

Crypto investors can also sell Bitcoin back to fiat currency such as the US Dollar or Euro using Skrill or Neteller. GBP in addition to the USD and EUR can be cashed out by selling Bitcoin using a bank transfer on Paybis.

Payment & Limits

Paybis supports a variety of payment methods that will suit investors located around the globe to convert their local fiat currency into Bitcoin or other cryptocurrencies. The accepted payment methods include bank cards (VISA or Mastercard), bank transfer, Skrill, Neteller & Bitcoin. The most common payment method for small amounts is using a credit or debit card which is instant, safe and secure. Card purchases have a limit of up to USD 20,000 per week or a maximum of $50,000 for a month.

For large purchases, a bank transfer is the best method which takes between 1 and 3 business days to transfer. The is a limit of €200,000 per week or the equivalent amount in other fiat currencies such as GBP and USD which is reasonable. Paybis does not support payment methods such as PayPal, Amazon gift cards or ApplePay to buy crypto which doesn't offer flexibility for users around the world compared to other global platforms like Binance and Kraken.

Paybis Payment optionsPaybis Payment options

User Interface

Once an account has been created, individuals can log in to Paybis and begin purchasing crypto. The default page is shown below which shows a widget to choose the payment currency, deposit method, amount to spend, and cryptocurrency to purchase. The overall flow and design are very basic and are quite suitable for beginners. Advanced users that prefer to see a price chart when making a purchase will need to use separate cryptocurrency charting software such as TradingView or Coinigy.

Paybis User interfacePaybis User interface

However, for most individuals that are looking to make a fast and secure purchase, the overall buying experience on Paybis is ideal due to its simplicity. There are no complicated menus, options, or distractions. Users can enter the amount of fiat currency to spend and will receive crypto directly to a nominated wallet address. Users can also view their transaction history to see previous orders which have been placed. The date of the transaction, the coin purchased and the payment method is shown.

A great feature on the Paybis website is the commission details of each trade are shown directly below the transaction. The deposit fees (which can vary depending on the payment method) and Paybis trading fees are displayed to provide full transparency.

The actual amount of Bitcoin received in a wallet is shown which can be verified in the receiving wallet. Some exchanges will have hidden fees or spreads that result in a lesser amount of Bitcoin being received. Paybis have taken the opposite approach to be 100% transparent on their fees and commissions.

Paybis Fees

Paybis charges a fee to provide its services which ranges between 0.99% and 4.95% depending on the payment method. The charges for each transaction include a service fee, Paybis commissions, spread and blockchain network cost.

The Paybis fee to buy crypto with a credit card is 2.49% plus a payment processing fee of USD 10 or equivalent in the buyer's currency. A percentage-based fee will be used for smaller transactions being 4.5% (USD, EUR, and GBP payments) or up to 6.5% for other currencies.

Payment TypeFees
Credit/debit card2.95%
Bank transfer0.99%

As mentioned above, the payment cost, Paybis trading fee and blockchain transaction charge are shown below the order confirmation details for full transparency. In comparison to other fiat-to-crypto exchanges, the fees are reasonable however there are cheaper alternatives to use. For example, many of the larger crypto exchanges in the US do not charge a fee for bank transfers.

Customer Support

The Paybis team can be contacted directly via email or by asking questions using a live chatbot. There is also an extensive support center that includes numerous articles and frequently asked questions. The exchange has received a 4.4/5 star rating according to Trust Pilot reviews based on 14,135 user reviews and comments. 81% of comments from existing users on the trading platform, mobile app and customer service have been rated as excellent. This is a good reflection of the customer service for its new and existing users.

Paybis ReviewsPaybis Reviews


Paybis is a non-custodial exchange that provides a platform to buy and sell Bitcoin and other digital currencies which are sent directly to the customers hardware wallet. The exchange does not store or hold any customer funds that removes the risk of hackers.

Paybis accounts are secured with a password only and does not have 2 Factor Authentication which should be considered to protect personal details within the user profile. Overall, Paybis appears to be a safe exchange by its decentralized design with no reported safety incidents or hacks according to our research.

Frequently Asked Questions

Paybis is a legitimate and trustworthy provider of financial products and services in 180 countries around the world. The exchange is a Money Services Business (MSB) that is registered with the Financial Crimes Enforcement Network, also known as FinCEN. Paybis is also registered with the Financial Conduct Authority until the 31st of March 2022 to provide crypto services and operate as a regulated cryptocurrency exchange in the UK. A copy of the registration papers can be visited on the FCA's website.

The Paybis website does not have a mobile app to buy crypto for Android and iOS devices. Users will need to create an account and complete a transaction using the desktop version. This is one area of improvement to make it easier for crypto investors that want to make quick purchases while on the move.

Users that have created an account with Paybis can sell their Bitcoin on the exchange back to fiat currency. The process is similar to purchasing crypto, however, this feature is limited to Bitcoin which can be converted to US Dollars, Euro and British Pounds only using Skrill, Neteller and bank transfers. 

Final Verdict

To conclude our exchange review, Paybis provides a reasonable platform for individuals in over 180 countries worldwide to purchase Bitcoin using a variety of payment options. The exchange is a great option for beginners to get started with crypto using a credit card that has competitive fees and charges. The user experience is easy to use and has an excellent track record for customer support.

There are always improvements that can be made and a few that we have identified include the limited number of available cryptocurrencies, no mobile app or charting features to view live and historical prices of each asset before purchasing. Advanced traders would therefore be better suited to the larger crypto trading platforms.

Review CategoryHedgewithCrypto Rating
Features3.4 / 5
Supported Fiat Currencies and Deposit Methods4.5 / 5
Supported Cryptocurrencies and Trading Pairs3 / 5
Fees3.2 / 5
Ease of Use4.5 / 5
Customer Support4.5 / 5
Security Measures4 / 5
Mobile App2.5 / 5
Kevin GrovesKevin GrovesKevin Groves

Kevin started in the cryptocurrency space in 2016 and began investing in Bitcoin before exclusively trading digital currencies on various brokers, exchanges and trading platforms. He started HedgewithCrypto to publish informative guides about Bitcoin and share his experiences with using a variety of crypto exchanges around the world.

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