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Bitsgap Review

Hedge with Crypto aims to publish information that is factual and accurate as of the date of publication. For specific information about a cryptocurrency exchange or trading platform please visit that provider’s website. This information is general in nature and is for educational purposes only. Hedge with Crypto does not provide financial advice nor does it take into account your personal financial situation. We encourage you to seek financial advice from an independent financial advisor where appropriate and make your own enquiries.

Our Take

4.2 / 5
HedgewithCrypto Score We provide an overall weighted average rating out of 5 stars. Our ratings are based on objective criteria like the ease of use, fees, deposit methods, customer support and availability. Our reviews are not influenced by 3rd parties. Click here for further information about our rating methodology and a full list of categories we review against.

Bottom line:

Bitsgap is a good “all-in-one” automated bot trading platform to create trading signals, use algorithmic orders, and test out its suite of automated crypto trading bots. The platform executes trades across more than 15 crypto platforms using customizable and auto-trading bots. However, Bitsgap's cheaper subscription plans are restricted to 2 grid bots and a maximum of 10 DCA bots. While there is a 7-day free trial with full access, thereafter, users will need to pay up to $149 for the same features.

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  • Promotion:

    None available at the time of writing

Pros and cons

  • Simple and clean user interface
  • Supports 15+ crypto exchanges, including some of the biggest names like Binance
  • Seven days free trial with the Pro plan
  • Before trading, historical trading data can be analyzed using a back testing strategy
  • No copy-trading or social trading features available
  • Compared to other trading bots that charge one-off fees, this service requires monthly subscription fees
  • The app is just a compressed version of the websites
  • No stated success rate

How We Rated Bitsgap

Review CriteriaHedge With Crypto Rating
Features4.4 / 5
Supported Fiat and Deposit Methods4.4 / 5
Supported Crypto & Trading Pairs4.5 / 5
Fees3.2 / 5
Ease of Use4.7 / 5
Customer support4.7 / 5
Security Measures4.5 / 5
Mobile App3.2 / 5

Bitsgap At A Glance

The Bitsgap trading platform is popular for its automated trading services and advanced trading bots. However, the brand originally started as a cloud-based arbitrage trading platform in 2017. At the time, Bitsgap founder Max Kalmykov established the company in Estonia to unify cryptocurrency trading for crypto traders and investors. During the period, Bitsgap worked with six exchanges and offered arbitrage trading to crypto traders. Over time, the company grew into a full trading terminal with new features, including trading robots executing Grid bot trading.

Bitsgap crypto bots features
Bitsgap crypto bots features.

Bitsgap claims to have 500,000 traders worldwide, 3.7 million trading bots, and over $300 billion in trading volume since its inception. The platform also gives traders access to 15+ crypto exchanges. Users can trade crypto and diversify investments across these platforms in one place. Interestingly, Bitsgap allows users to trade over 35 digital assets. Users can execute trades via Bitsgap's website and on the mobile apps for Android and iOS. Though the mobile apps aren’t native, both Bitsgap’s desktop and mobile applications are intuitive and have a simple user interface.

Bitsgap's best features are the 5 major trading bots and smart trading features that make it easier for traders to set trading conditions and trade crypto automatically without being in front of screens. Users can leverage its technology to maximize trades and potential profits while reducing human errors (and omitting emotional trades).

Platform NameBitsgap
Year of Launch2017
Supported Exchanges15+
Supported Cryptocurrencies35
Trading Bot Strategies5 (DCA Bot, Classic, Sbot, Combo and Bot Scalper Bot)
Demo Exchange to Test BotsYes
Pricing$29 to $149 per month
Mobile AppAndroid and iOS
Security2FA, Internal Security Audit, Encrypted API Keys, Secure Storage of Passwords and data, etc.

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We provide an overall weighted average rating out of 5 stars. Our ratings are based on objective criteria like the ease of use, fees, deposit methods, customer support and availability. Our reviews are not influenced by 3rd parties. Click here for further information about our rating methodology and a full list of categories we review against.
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We provide an overall weighted average rating out of 5 stars. Our ratings are based on objective criteria like the ease of use, fees, deposit methods, customer support and availability. Our reviews are not influenced by 3rd parties. Click here for further information about our rating methodology and a full list of categories we review against.
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We provide an overall weighted average rating out of 5 stars. Our ratings are based on objective criteria like the ease of use, fees, deposit methods, customer support and availability. Our reviews are not influenced by 3rd parties. Click here for further information about our rating methodology and a full list of categories we review against.
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Review of the Top Features on Bitsgap

Smart algorithmic orders

The Bitsgap Smart Trade feature is a risk management tool that investors can use to navigate market volatility while trading. With a smart trade order, traders can configure their bots to take certain actions at a particular price. For instance, traders can set the price at which the bot will open a long or short position, take profit, or execute a stop loss. With this advanced feature, investors can form their trading strategy ahead and leave the trading bot to do the rest. Algorithmic orders can be configured to execute based on triggers such as limit, TWAP, scaled, market,

Cryptocurrency trading bots

Trading bots for the crypto markets is a major feature of Bitsgap. Users get access to different pre-defined auto trading data and strategies that help them make more profits. There are 5 different trading bots available that use AI technology and top-level algorithms to study assets’ historical data and make calculated predictions. Users can then use the trading signals for profitable assets and pairs. The bots that can be selected on Bitsgap include DCA Bot, Classic, Sbot, Combo Bot and Scalper Bot.

Creating a new bot on Bitsgap
Creating a new bot on Bitsgap.

These bots work using three strategies: GRID, DCA, and Futures Trading.

  • The GRID trading strategy works by placing multiple buys and sell orders with specified ranges above or below a coin’s current price. With the small trades spread across, the trading bot takes advantage of the market volatility and makes profits.
  • The DCA trading bot uses Dollar Cost Averaging to invest in a coin at different price levels to arrive at the best average entry price and then executes trades at this price.
  • The Futures trading bot uses Long and Short strategies to trade crypto derivative instruments like BTC Futures. As with manual trading, the bot uses borrowed funds from an exchange to go long or short on a selected coin.
Grid trading bot screenshot on Bitsgap
Grid trading bot screenshot on Bitsgap.

Paper Trading

Bitsgap has a demo account, also known as paper trading. The platform offers a free demo account for users interested in learning more about how to trade with crypto bots. The free trial account comes with all the features available in the Bitsgap pro account for traders to assess all the platform’s features and tools.

The demo account is ideal for crypto traders looking to take advantage of auto trading to save time and mitigate risks. Traders can also use the free trial period to verify the platform’s success rate and numerous claims or compare it with other platforms offering similar services. Demo trading is available on only 9 exchanges but this should be adequate to learn how to use the bots on Bitsgap without using actual money.

Portfolio Manager

In addition to offering access to various cryptocurrencies, Bitsgap provides a portfolio management service for users to organize all their assets in one place and monitor the performance of active trading bots, trigger events via the automated trading feature, and overall profit and loss.

Similar to crypto portfolio tracking apps in the market, the Bitsgap portfolio tool is a great way to easily monitor all active bots and check their trading performance, open positions, and trading histories across all connected exchanges using the API. This is quite useful for traders that use Bitsgap as their primary trading terminal.

Supported Exchanges and Trading Pairs

Bitsgap supports over 15 cryptocurrency exchanges with its API to give its customers a variety that helps them diversify their investments and reduce risks. Interestingly, the exchanges include some of the biggest names in the industry like Binance, Coinbase Pro, Bitfinex, Huobi, OKX, Bybit, and KuCoin. This is more than what is offered on Zignaly but less than Cryptohopper and Coinrule.

With Bitsgap's auto-trading platform, users can trade across all exchanges simultaneously. This opens the door to endless trading pairs that can be bought and sold using crypto bots. However, setting up an API for each exchange can be time-consuming.

Bitsgap crypto bots features
Connecting an exchange to Bitsgap API.

Ease of Use

Bitsgap’s automated bot trading and smart trading functions are seamless. The user interface is intuitive, and virtually anyone can navigate the platform without hassles. Traders will have no challenge placing orders or setting up bots on the Bitsgap trading terminal. All features and icons are neatly laid out, and numerous indicators for crypto trading can provide additional help and insights.

Bitsgap trading platform screenshot
Bitsgap trading platform screenshot.

Trading is also seamless because the platform supports multiple exchanges where users can trade crypto assets, eliminating the need for switching from one exchange to another on different tabs. Users can connect Bitsgap to an exchange using the “Fast Connect” option or API key. Both methods are straightforward and can be completed in a few minutes.

The Bitsgap trading terminal shows essential information like the user’s trading history, current open positions, and wallet balances on all exchanges. The dashboard enables them to analyze and evaluate the performance of popular trading pairs on the exchanges in one place. Traders can open multiple order types to have more control over their investments.

Bitsgap Pricing

Bitsgap does not charge trading fees or commissions. However, the platform offers three subscription plans to users – basic, advanced, and pro, where the cheapest plan starts at $29 per month. The plans come with unique features, including GRID and DCA bots, but the number of bots differs across each plan. We give a detailed breakdown of the pricing plans below.

PlanPricing Features
Basic$29 per month or $276 annually2 active GRID, 10 active DCA, unlimited smart orders.
Advanced$69 per month or $660 annually5 active GRID trading bots, 10 active DCA, unlimited smart orders, futures, trailing up
Pro$149 per month or $1,428 annually20 active GRID, 10 active DCA, unlimited smart orders, futures, trailing up, take profit

Every plan includes a free one-week (7 days) trial for users to paper trade before committing real funds to the app. In addition, they provide access to the supported exchanges, demo practice mode, portfolio management, and email/live support.

Bitsgap App

To allow users to trade and monitor their portfolio on the go, Bitsgap provides a web app they can use on their iOS or Android mobile devices. The mobile app is equipped with all the features available on the website.

The Bitsgap website and mobile app both have smooth user experiences and are responsive, convenient, and easy to navigate. However, it’s important to note that the Bitsgap mobile application is not native but only a wrapper of the website, meaning it wasn’t built specifically for either Android or iOS. It’s only a compressed website version that fits into mobile devices.

Customer Support

With a dedicated customer support team available via live chat, email, and social media, Bitsgap ensures to keep its customers happy. The support team is available to help users solve problems or guide them. The platform also has a knowledge base section on its website, where users can find answers to common questions. Bitsgap has a 4.5-star rating from a possible five on Trustpilot, with most reviews commending the customer support team for its outstanding service.


Bitsgap prioritizes security and safety. Due to its setup, the platform cannot access or store users' crypto assets at any point. Instead, the selected exchanges have custody of the assets, while Bitsgap connects via API keys for trading purposes only.

Passwords and other personal information are also secure, and the platform alerts traders whenever there’s a login attempt from an unregistered device. Bitsgap also initiates an automatic temporary lockout from the connected exchange and account after repeated failed login attempts.

In addition, users can set up Two-Factor Authentication (2FA) for their Bitsgap account to provide an additional layer of security on their funds. Bitsgap also uses a 2048-bit encryption standard to secure its servers. Banking and other major financial institutions typically use 1024-bit encryption, so Bitsgap's encryption offers double protection.