Changelly Review: Is It Still Safe & How It Works

One of the quickest and easiest exchanges to use to convert Bitcoin into altcoins is the non-custodial and secure trading platform Changelly.

In this review, we will provide an overview and assessment of the popular digital asset trading platform to help you gain an appreciation of its features, user-interface and trading fees. 

While we aim to always provide you with accurate information, we suggest that you visit their site from time to time in case some updates occur afterward.  

Key  Features:

  • Beginner-friendly and easy to use
  • Available worldwide including the USA
  • Exchange crypto-to-crypto instantly
  • Buy crypto using a debit or credit card
  • Flat 0.25% trading fee for all transactions
  • Responsive customer service team using the live chat feature



Ease of use

User interface



This post contains affiliate links with our partners who may compensate us. Read our disclaimer for further information.

Before getting started, it is recommended to find a proper hardware wallet solution before exploring any exchange or trading platform. Hardware wallets, such as the Ledger Nano X is one of the best choices for storing crypto-assets. 

changelly website

What Is Changelly?

Changelly is one of the most popular trading platforms in the world that is widely known for their instant crypto-to-crypto service. The company was established in 2015 and has gradually expanded its products and features to grow with the increased demands in the blockchain industry. The Changelly team consist of over 80 employees across 3 offices globally to serve hundreds of thousands of customers.  

The crypto swap platform has gained the trust of users over several years by providing a stable, transparent, fast and user-friendly interface to swap crypto assets quickly to another and also buy crypto with a debit or credit card.

changelly stats

Quick Overview

Exchange Name


Fiat Currency

USD, EUR, GBP, AUD, CAD & 54 others



Payment Type

Credit card, debit card, bank transfer & Apple Pay

Trading Fee


Deposit Fee

Credit/debit card fee is 5% + 2.5%

Mobile App


Changelly Compared

Security, ease of use, accessibility, regulatory compliance and a mobile trading app are some of the best features with Changelly. Here are top alternate exchanges like Changelly that offer a similar range of features and services.


Trading Fees









10% off trading fees



0.5% - 3.99%


$5 BTC bonus (USA only)



Spread only


None available at this time

Disclaimer: Your capital is at risk.

How Does Changelly Work?

Changelly uses a trading algorithm that integrates into some of the largest cryptocurrency exchanges today to aggregate the best crypto rates, such as Binance, Poloniex and Bittrex. When a user selects a trading pair to exchange, the platform will search its liquidity partners to find the best available exchange rates for the selected pair.

how changelly works

The conversion rate is displayed for the user to review and is locked in until the transaction is confirmed on the blockchain. The nature of the platform allows Changelly users to find the best price across multiple exchanges without having to create an account with each provider.

Once the transaction is completed, the assets are transferred directly to the provided wallet address. Changelly provides the infrastructure to support the exchange of coins, however, does not store or keep the assets on its exchange. This provides a safe and secure environment as there is no risk of losing the private keys to Bitcoin or another asset trading on the platform.

Changelly Partners

Changelly has partnered with several industry leading wallets and exchanges to provide a world-class crypto swap platform and trading exchange. A few examples of Changelly's partners include Exodus, MyEtherWallet, Binance, Ledger, OKEX, TradeSanta, NEXO, SwapZone, CoolWallet and SwapSpace. 

Is Changelly Legit?

Changelly is a legit crypto exchange service that has been operating since 2015. The online crypto platform has gained the trust of users from all over the world and continues to grow. The Changelly platform and its mobile app attract over a million visitors monthly according to its website.

Is Changelly Safe?

Changelly is a safe cryptocurrency exchange that is non-custodial. Users’ funds are NOT stored by the online platform which could otherwise be hacked or compromised. User accounts can be secured with 2 Factor Authentication to provide additional account security and safety.

Supported Countries

Changelly is global online cryptocurrency services that are available to users in almost all countries worldwide including the United States, UKAustralia, Europe and Canada. The platform is often reviewed as one of the best cryptocurrency exchanges in the US to buy crypto with a debit or credit card.

Related: 7 Best Crypto Platforms In Canada For 2021

Changelly Registration & Login

To create an account with Changelly, follow these steps:

  1. Visit
  2. Click on the 'Sign Up' button at the top right-hand corner
  3. Enter in your email and set a strong password
  4. Verify your email address
  5. Login using your credentials
changelly sign up

How To Swap Crypto Using Changelly

The process to exchange cryptocurrency on Changelly is straightforward and simple. On the homepage, there is a widget on the right to get started. Simply select the cryptocurrency that you want to sell using the drop-down menu. Once you have entered in the sell amount, choose the cryptocurrency you want to purchase.

The amount of cryptocurrency you will receive will automatically calculate based on whether you have chosen a floating or fixed rate. Once you have checked the details, click on 'Exchange Now' to enter your cryptocurrency hardware wallet address as shown below.

changelly trade cryptocurrency

Next, you will need to enter in your wallet address where you will receive the cryptocurrency. Make sure that your hardware wallet can support the cryptocurrency before completing the transaction.

For example, if you want to purchase Ethereum, you will need to enter in your Ethereum address, not Bitcoin or another crypto. Otherwise, you could lose all of your coins. Once you are satisfied with the order, accept the T&Cs and click on 'Next Step'.

changelly confirm order

Now all you need to do is complete the payment by sending the cryptocurrency you want to exchange or swap to the address. Once the order is completed, the cryptocurrency will be sent to your hardware wallet within approximately 5-30 minutes depending on the blockchain load.

Buy Crypto With A Debit Card Or Credit Card Using Changelly

Changelly users are able to purchase crypto with a debit card or credit through MoonPay, Simplex or Indacoin. To buy crypto with a debit card, follow these simple steps:

  1. Choose your currency from the widget (e.g. USD, GBP or EUR)
  2. Enter the amount of fiat you want to spend and select the crypto you want to buy
  3. Review the rate displayed and the amount of crypto you will receive  
  4. Type in your cryptocurrency wallet address  
  5. Fill in your personal, billing, residential address and bank card details
  6. Enter in the verification number sent to your mobile phone
  7. Submit identification information to prove your identity
  8. Complete the transaction and receive the crypto in your wallet

The whole process takes about 7 mins from start to finish. You should check your Bitcoin wallet to ensure the transaction has successfully completed. Watch the video below for a step-by-step video tutorial on how to buy crypto with a debit card using Changelly.

Do You Need To Complete Account Verification?

Yes, if you are using Changelly for the first time to purchase cryptocurrency, then you will need to prove your identity in accordance with Know-Your-Customer (KYC) protocols. The verification process takes approximately 30 minutes to complete.

To verify your account, the following documents can be uploaded: 

  • International passport
  • National ID card
  • Driving license

What Are Changelly Fees?

Exchange fees need to be evaluated before deciding to use a cryptocurrency exchange. This is important when swapping a large amount of crypto to another crypto. 

Trading Fees

Changelly applies a flat 0.25% trading fee to all crypto trades. 

Deposit & Withdrawal Fees  

Changelly does NOT charge cryptocurrency deposit or withdrawal fees. There is a minimum network fee that is determined by the blockchain. This fee varies depending on the network load and for each crypto coin.

Debit & Credit Card Fees

If you purchase cryptocurrency using a debit or credit card will carry additional fees of approximately 5% depending on the service provider that you use (e.g. Simplex, MoonPay and Indacoin) plus a 2.5% Changelly fee.

The same fee applies if you sell crypto back into fiat currency or transfer to a bank account.

Frequently Asked Questions

What Cryptocurrencies Are Supported?

Changelly exchange supports a wide range of cryptocurrencies that exceeds 170 coins, including the major digital currencies such as Bitcoin, Ethereum, Litecoin, Ripple, EOS, Stellar, Monero and many more. Changelly is continually adding support for new altcoins that you may not be aware of that are gaining popularity in the blockchain space. To find out the full list of supported cryptocurrencies, visit the 'Supported Currencies' page.

Does Changelly Have A Referral Or Affiliate Program?

Changelly offers an affiliate program that rewards its users with 50% of the commission fees for each transaction. To be eligible for the referral program, you need to sign up for a Changelly acccount and share your referral link. All commissions that are earned through the Changelly affiliate program are paid in Bitcoin (BTC).

Does Changelly Have A Mobile App?

Changelly offers a mobile app that can be downloaded on Android and iOS devices. The app provides similar features to the desktop version for its customers to buy Bitcoin instantly or swap cryptocurrencies on the exchange. The Changelly mobile app is highly intuitive, easy to use and has been designed for beginners.


To conclude our Changelly review, the ease of use and simple to use interface makes its an attractive trading platform to convert and swap digital currencies. The whole process to trade crypto or purchase crypto using a debit card only takes a few minutes.

Since Changelly does not store any crypto assets, it can be considered to be a safe crypto exchange to use. However, the trading fees to purchase crypto using debit cards can be as high as 7.5% of the total amount. Compared to other fiat-to-crypto exchanges that allow you to buy crypto with a credit card, this is quite high. Overall, Changelly is a professional and simple to use platform that is designed for beginners to easily and quickly exchange crypto.  

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You Might Also Be Interested In:

If there are other cryptocurrency exchanges that you want us to review, leave us a comment.

It's important to use a global and trustworthy crypto exchange to buy, trade and sell Bitcoin and cryptocurrencies. There are several exchanges that have been hacked or had client funds stolen. The following cryptocurrency trading exchanges - in addition to the above exchange - are well known and trusted to provide a safe and secure way for beginners and professional crypto traders to deposit fiat currency and purchase digital assets. 

  1. CEX.IO
  2. Kucoin
  4. Kraken
  5. ChangeNOW
  6. Bybit
  7. FTX
  8. BitBuy
  9. WazirX
  10. Bityard



Ease of use




Deposit methods







  • Trusted and well known
  • Quick and easy to register
  • User-friendly interface to swap crypto assets
  • Competitive trading fees
  • Send crypto directly to hardware wallet


  • Need to complete KYC
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Kevin is the founder of hedgewithcrypto and is passionate about blockchain technology. He has been involved with Bitcoin since 2016 and is a swing trader with over 10 years of experience. He loves trading crypto using various platforms and helping others learn about cryptocurrencies via hedgewithcrypto.