Changelly Review: Is It Still Safe & How It Works

Posted: Sep 7th, 2020Updated: Nov 20th, 2021
changelly review
Changelly is a popular digital asset swapping platform that is used to instantly convert crypto to crypto. The platform offers other products and services that we will assess in this review to help you gain an appreciation of its wider features, user-interface and trading fees.


Trading Fees:0.25%
Country:Global (USA allowed)
Currency:USD, EUR, GBP, AUD, & 55 others
Promotion:None available at this time

Key Features

  • Beginner-friendly and easy to use
  • Supported crypto exchange in USA
  • Exchange crypto-to-crypto instantly
  • Buy crypto using a debit or credit card
  • Flat 0.25% trading fee for all transactions
  • Responsive customer service team using the live chat feature
One of the quickest and easiest exchanges to use to convert Bitcoin into altcoins is the non-custodial and secure trading platform Changelly. The platform provides a fast and secure way to exchange and purchase more than 150 cryptocurrencies with a modern and sleek user-interface.

Key Features

  • Beginner-friendly and easy to use
  • Supported crypto exchange in USA
  • Exchange crypto-to-crypto instantly
  • Buy crypto using a debit or credit card
  • Flat 0.25% trading fee for all transactions
  • Responsive customer service team using the live chat feature
One of the quickest and easiest exchanges to use to convert Bitcoin into altcoins is the non-custodial and secure trading platform Changelly. The platform provides a fast and secure way to exchange and purchase more than 150 cryptocurrencies with a modern and sleek user-interface.
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This post contains affiliate links with our partners who may compensate us. Read our disclaimer for further information.
Before getting started, it is recommended to find a proper hardware wallet solution before exploring any exchange or trading platform. Hardware wallets, such as the Ledger Nano X is one of the best choices for storing crypto-assets. 

What Is Changelly?

Changelly is one of the most popular trading platforms in the world that is widely known for their instant crypto-to-crypto service. The company was established in 2015 and has gradually expanded its products and features to grow with the increased demands in the blockchain industry. The Changelly team consist of over 80 employees across 3 offices globally to serve hundreds of thousands of customers.
The crypto swap platform has gained the trust of users over several years by providing a stable, transparent, fast and user-friendly interface to swap crypto assets quickly to another and also buy crypto with a debit or credit card.
changelly statschangelly stats

Quick Overview

Exchange NameChangelly
Fiat CurrencyUSD, EUR, GBP, AUD, CAD & 54 others
Payment TypeCredit card, debit card, bank transfer & Apple Pay
Trading Fee0.25%
Deposit FeeCredit/debit card fee is 5% + 2.5%
Mobile AppYes

Is Changelly Safe?

Changelly is a safe cryptocurrency exchange that is non-custodial. Users’ funds are NOT stored by the online platform which could otherwise be hacked or compromised. User accounts can be secured with 2 Factor Authentication to provide additional account security and safety.

Changelly Compared

Security, ease of use, accessibility, regulatory compliance and a mobile trading app are some of the best features with Changelly. Here are top alternate exchanges like Changelly that offer a similar range of features and services.

How Does Changelly Work?

Changelly uses a trading algorithm that integrates into some of the largest cryptocurrency exchanges today to aggregate the best crypto rates, such as Binance, Poloniex and Bittrex. When a user selects a trading pair to exchange, the platform will search its liquidity partners to find the best available exchange rates for the selected pair.
The conversion rate is displayed for the user to review and is locked in until the transaction is confirmed on the blockchain. The nature of the platform allows Changelly users to find the best price across multiple exchanges without having to create an account with each provider.
Once the transaction is completed, the assets are transferred directly to the provided wallet address. Changelly provides the infrastructure to support the exchange of coins, however, does not store or keep the assets on its exchange. This provides a safe and secure environment as there is no risk of losing the private keys to Bitcoin or another asset trading on the platform.
how changelly workshow changelly works

Who Changelly Partners With?

Changelly has partnered with several industry leading wallets and exchanges to provide a world-class crypto swap platform and trading exchange. A few examples of Changelly's partners include Exodus, MyEtherWallet, Binance, Ledger, OKEX, TradeSanta, NEXO, SwapZone, CoolWallet and SwapSpace.

Supported Countries

Changelly is global online cryptocurrency services that are available to users in almost all countries worldwide including the United States, UK, Europe and Canada. The platform is often reviewed as one of the best crypto exchanges in Australia with the option to buy crypto with a debit or credit card.

Is Changelly Legit?

Changelly is a legit crypto exchange service that has been successfully operating since 2015. The online crypto platform has gained the trust of users from all over the world and continues to grow. The Changelly platform and its mobile app attract over a million visitors monthly according to its website.

Getting Started

To create an account with Changelly, follow these steps:
  1. Visit
  2. Click on the 'Sign Up' button at the top right-hand corner
  3. Enter in your email and set a strong password
  4. Verify your email address
  5. Login using your credentials

ID Verification Requirements

If you are using Changelly for the first time to purchase cryptocurrency, then you will need to prove your identity in accordance with Know-Your-Customer (KYC) protocols. The verification process takes approximately 30 minutes to complete.
To verify your account, the following documents can be uploaded:
  • International passport
  • National ID card
  • Driving license

Swapping Crypto

The process to exchange cryptocurrency on Changelly is straightforward and simple. On the homepage, there is a widget on the right to get started. Simply select the cryptocurrency that you want to sell using the drop-down menu. Once you have entered in the sell amount, choose the cryptocurrency you want to purchase.
The amount of cryptocurrency you will receive will automatically calculate based on whether you have chosen a floating or fixed rate. Once you have checked the details, click on 'Exchange Now' to enter your cryptocurrency hardware wallet address as shown below.
changelly swapchangelly swap
Next, you will need to enter in your wallet address where you will receive the cryptocurrency. Make sure that your hardware wallet can support the cryptocurrency before completing the transaction.
For example, if you want to purchase Ethereum, you will need to enter in your Ethereum address, not Bitcoin or another crypto. Otherwise, you could lose all of your coins. Once you are satisfied with the order, accept the T&Cs and click on 'Next Step'.
changelly confirm orderchangelly confirm order
Now all you need to do is complete the payment by sending the cryptocurrency you want to exchange or swap to the address. Once the order is completed, the cryptocurrency will be sent to your hardware wallet within approximately 5-30 minutes depending on the blockchain load.

Buy Crypto Using Credit & Debit Card

Changelly users are able to purchase crypto with a debit card or credit through MoonPay, Simplex or Indacoin. To buy crypto with a debit card, follow these simple steps:
  1. Choose your currency from the widget (e.g. USD, GBP or EUR)
  2. Enter the amount of fiat you want to spend and select the crypto you want to buy
  3. Review the rate displayed and the amount of crypto you will receive
  4. Type in your cryptocurrency wallet address
  5. Fill in your personal, billing, residential address and bank card details
  6. Enter in the verification number sent to your mobile phone
  7. Submit identification information to prove your identity
  8. Complete the transaction and receive the crypto in your wallet
The whole process takes about 7 mins from start to finish. You should check your Bitcoin wallet to ensure the transaction has successfully completed. Watch the video below for a step-by-step video tutorial on how to buy crypto with a debit card using Changelly.

What Are The Fees?

Exchange fees need to be evaluated before deciding to use a cryptocurrency exchange. This is important when swapping a large amount of crypto to another crypto. Changelly applies a flat 0.25% trading fee to all crypto trades. This is quite expensive when compared to global exchanges such as Binance which has a fee of 0.1% per trade.
There are zero fees to deposit or withdrawal crypto assets. There is a minimum network fee that is determined by the blockchain. This fee varies depending on the network load and for each crypto coin.
If you purchase cryptocurrency using a debit or credit card will carry additional fees of approximately 5% depending on the service provider that you use (e.g. Simplex, MoonPay and Indacoin) plus a 2.5% Changelly fee. The same fee applies if you sell crypto back into fiat currency or transfer to a bank account.

Frequently Asked Questions

Changelly exchange supports a wide range of cryptocurrencies that exceeds 170 coins, including the major digital currencies such as Bitcoin, Ethereum, Litecoin, Ripple, EOS, Stellar, Monero and many more. Changelly is continually adding support for new altcoins that you may not be aware of that are gaining popularity in the blockchain space. To find out the full list of supported cryptocurrencies, visit the 'Supported Currencies' page.
Changelly offers an affiliate program that rewards its users with 50% of the commission fees for each transaction. To be eligible for the referral program, you need to sign up for a Changelly acccount and share your referral link. All commissions that are earned through the Changelly affiliate program are paid in Bitcoin (BTC).
Changelly offers a mobile app that can be downloaded on Android and iOS devices. The app provides similar features to the desktop version for its customers to buy Bitcoin instantly or swap cryptocurrencies on the exchange. The Changelly mobile app is highly intuitive, easy to use and has been designed for beginners.


To conclude our Changelly review, the ease of use and simple to use interface makes its an attractive trading platform to convert and swap digital currencies. The whole process to trade crypto or purchase crypto using a debit card only takes a few minutes.
Visit Changelly
Since Changelly does not store any crypto assets, it can be considered to be a safe crypto exchange to use. However, the trading fees to purchase crypto using debit cards can be as high as 7.5% of the total amount. Compared to other fiat-to-crypto exchanges that allow you to buy crypto with a credit card, this is quite high.
Overall, Changelly is a professional and simple to use platform that is designed for beginners that don't mind paying higher fees for using a simple and fast exchange.
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Kevin GrovesKevin GrovesKevin GrovesKevin is the founder and chief editor at hedgewithcrypto that he started in 2019 which has reached over 1.5 million visitors worldwide. He is passionate about cryptocurrency as an emerging technology and is heavily involved in the fast-growing fintech space. A professional trader growing his portfolio since 2016, he has a strong understanding of investing in the market using exchanges, brokers and derivatives platforms. After leaving his full-time job at the start of 2021, his mission today is to share information guides on crypto and to find the best exchanges via hedgewithcrypto through detailed reviews and comparisons. To stay up to date with the latest exchange reviews and guides on Bitcoin, trading, DeFi, staking and more, follow us via our newsletter and social media channels.
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