Crypto.com Review: Is It The Next Binance?

Crypto.com is a digital asset platform that offers several cryptocurrency products and services. The site aims to increase the adoption of crypto on a global scale by making it easy for individuals to access.

With over 1 million users on its platform today, Crypto.com offers a powerful alternative to traditional financial services, making it easier for everyone to obtain cryptocurrencies. The digital currency provider is well known for their crypto app which let's you buy, sell, trade, spend, store, earn, loan cash and even pay bills with crypto! 

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In this Crypto.com review, we will focus on the recently launched cryptocurrency trading exchange and how it compares to other well known and global digital currency platforms. Our assessment will include commentary on the user-interface, trading assets, fees, limits, customer support and more.

crypto.com site

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What Is Crypto.com?

Crypto.com is a global digital asset service that offers a wide range of products to accelerate the adoption of blockchain technology by improving the usability and accessibility of financial payment services using cryptocurrencies.

The Crypto.com exchange can now allow its users to trade a variety of digital assets on a secure platform using its own web interface. Through its own native digital token coin (CRO), Crypto.com exchange can provide deep liquidity and competitive trading fees for its users to enjoy.

Crypto.com Compared

Crypto.com is a world-class cryptocurrency exchange that offers a wide variety of products and features. Here are a few other platforms that provide cutting edge crypto products and services.

Exchange

Fees

Rating

Website

binance

0.1%

4.8 / 5

kucoin

0.1%

4.5 / 5

crypto.com

0.2%

4.5 / 5

Registration & Login

To create an account with Crypto.com, the process is very straight forward and only takes a few minutes. To start, follow these steps:

  1. Visit the website https://www.crypto.com
  2. Click on the 'Sign Up' button at the top right-hand corner
  3. Enter in your email and set a strong password
  4. Agree with the terms of service and click 'sign up'
  5. Verify your email address and mobile phone using the verification code
  6. Login to Crypto.com using your credentials
register with crypto.com

Verification

Similar to other exchanges like Binance, Crypto.com uses a tiered verification system comprising of levels. New users are automatically assigned as a 'Starter' which is VIP 1 that by default allows you to:

  • Withdraw up to a $5000 USD daily limit
  • Deposit an unlimited amount of funds
  • Trade digital assets on the Crypto.com exchange

For more information on the verification levels, read our section on Fees and Limits.

How To Deposit Funds Into Crypto.com

Crypto.com exchange allows you to transfer cryptocurrency directly into the digital asset trading platform which is secured using their online wallet. 

The time taken for a deposit to reach your crypto.com wallet depends on the crypto asset, number of confirmations required and the blockchain network load. 

crypto.com balances

To deposit funds into Crypto.com, follow these steps:

  1. Login to your Crypto.com account
  2. Navigate to 'Balances' at the top menu 
  3. Find the cryptocurrency asset you want to deposit (e.g. Bitcoin or Ethereum)
  4. Click on 'Deposit' next to the asset and copy the unique wallet address for the selected coin
  5. Transfer crypto from your hardware wallet to the copied wallet address 
crypto.com deposit

Crypto.com Exchange User Interface

If there is one thing that really impressed us, it has to be the exchange user interface. We have reviewed several crypto trading exchanges and must admit the Crypto.com trading interface is one of the best considering it's still in Beta.

It is sleek, intuitive, responsive and clean. Everything a crypto trader should be looking to focus on analyzing the charts, price action and positions without distractions (e.g. a troll box or excessive windows). The charting software and tools are provided by Tradingview, which most crypto traders will be familiar with. 

crypto.com user interface

On the right, you can quickly see the prices that people are willing to buy and sell the selected cryptocurrency for. The numbers in the middle show the last sale price and the volume or amount traded at each price level. This makes it easy to enter an order by clicking a recent trade to automatically populate the exact price of the pair. Entering a price in manually can lead to errors.

Switching between crypto pairs is very simple and were impressed at the speed to change the price charts. There was no lag or excessive dwell time to load the next chart. The drop down menu on the top right to view other assets is a great feature as it doesn't clutter the interface. 

crypto.com order box

Placing orders using the window at the bottom right is straightforward. Here, you can manually place trades using the spot exchange. It is limited in the variety of order types with limit and market orders available only. This could be expanded to offer more advanced risk management orders such as stop-limit and OCO orders.

The order amount percentages (e.g. 25%, 50% and 100%) makes it easy and quick to enter in order. By clicking on these buttons, it will determine the amount based on your current account balance for the particular cryptocurrency. This has become the standard for digital exchanges in recent years.

How To Trade With Crypto.com

To trade cryptocurrency with Crypto.com exchange, follow these simple steps:

  1. Login to your Crypto.com account
  2. Navigate to the top menu and click on 'Exchange' 
  3. Use the drop down menu on the right menu to select crypto pair to trade
  4. Enter the price you want to buy or sell the crypto asset (e.g. USDT)
  5. Select the amount to buy or sell (e.g. BTC)
  6. Review the order to ensure the details are correct
  7. Click on the green 'Buy' or red 'Sell' button to place the trade

Crypto.com App Features

Crypto.com offers a free mobile app that can be downloaded for iOS and Android devices. The app allows its users to:

crypto.com app

How To Buy & Sell Cryptocurrency Using The Crypto.com App

Crypto.com allows its users to purchase cryptocurrency directly from a mobile app. The trading app supports fiat payment using a bank transfer or credit/debit cards. Before purchasing cryptocurrency using the Crypto.com mobile app, users need to complete a Know-Your-Customer (KYC) process.

Buy Using Bank Transfer

To buy crypto with a bank transfer using the Crypto.com app, follow these steps:

  1. Download and install the Crypto.com app 
  2. Open the app and create a new account
  3. Choose a cryptocurrency and Select “Buy” 
  4. Go to 'Fiat Wallet' as the method of purchase
  5. Find the local currency to pay with (e.g. GBP, EUR, USD)
  6. Enter the amount of Cryptocurrency to buy
  7. Review order and confirm transaction

Buy Using Credit / Debit Card

To buy crypto with a debit/credit card using the Crypto.com app, follow these steps:

  1. Download and install the Crypto.com app 
  2. Open the app and create a new account
  3. Choose a cryptocurrency and Select “Buy” 
  4. Go to 'Credit Card' as the method of purchase
  5. Click on 'Add Credit Or Debit Card' and enter in card details
  6. Enter the amount of Cryptocurrency to buy
  7. Review order and confirm transaction

Sell Using Cryptocurrency

To sell cryptocurrency using the Crypto.com app, follow these steps:

  1. Download and install the Crypto.com app 
  2. Open the app and create a new account
  3. Choose a cryptocurrency and Select “Sell” 
  4. Enter the amount of Cryptocurrency to sell from your Crypto.com wallet
  5. Review order and confirm transaction

Supported Cryptocurrencies

Crypto.com exchange provides support for the following crypto assets: BTC, XRP, LTC, MCO, EOS, XLM, ATOM, LINK, XTZ, BCH, VET and USDT. As the exchange is still in beta, we can expect to see further crypto pairs added to the exchange in the near future.

Crypto.com Exchange Fees & Limits

Crypto.com exchange uses a maker and taker fee model which is a common structure for crypto platforms and exchanges that offer margin trading. The fee level is based on tiers that depends on your past 30-Day trading volume. This is calculated from the total volume of crypto you've traded over the past 30 days in USD equivalent.  

Tier

30-Day Volume

Maker Fee

Taker Fee

1

$0 - $50,000

0.20%

0.20%

2

$50,001 - $250,000

0.16%

0.18%

3

$250,001 - $1,000,000

0.12%

0.16%

4

$1,000,001 - $2,500,000

0.10%

0.14%

5

$2,500,001 - $10,000,000

0.08%

0.12%

6

$10,000,001 and above

0.04%

0.10%

Crypto.com exchange fees start at 0.25% and gradually reduce based on volume which is competitive in the market. The fees are higher than some of its competitors such as Binance, which offer a 0.10% trading fee for Tier 1 that can be further reduced by 25% with referral bonuses or holding the exchange's native BNB token.

Deposit & Withdrawal Fees

There are no deposit or withdrawal fees on the Crypto.com exchange. 

There is a standard blockchain transaction fees to withdraw funds from the exchange that varies on the asset and the network load.   

Customer Support & Reviews

Crypto.com exchange reviews on social media platforms such as Facebook and Twitter are positive. There are several comments that compliment the user-interface. Based on 494 votes so far, the Crypto.com Facebook rating is 4.7 out of 5 which is very impressive. 

crypto.com reviews

While most of the reviews on TrustPilot for Crypto.com are focussed on the MCO card, overall the site has a rating of 4 out 5 Stars based on over 200 reviews. There are a few comments that complain about slow customer service, so we decided to try it out for ourselves.

Crypto.com does have a live chat bot where you can ask questions. We used the chat and received a reply 45 later which is very average. We assume due to the high demand of requests from their large user base is the reason for the delayed reply.

Crypto.com Alternatives

kucoin

KuCoin

KuCoin is a cryptocurrency exchange that was built to cater to individuals around the globe by providing an easy to use platform for investors to exchange digital assets and cryptocurrencies.

plus500

Plus500

Plus500 is a CFD providers that offers its massive customer base to trade the world's most popular crypto assets with up to 30x leverage such as Bitcoin, Ethereum, Litecoin, Neo, Ripple XRP, EOS, Cardano, Tron and Monero.

Disclaimer: your capital is at risk

binance

Binance

Binance is the largest cryptocurrency exchange by trade volume and one of the fastest trading services providers for blockchain ecosystem. The exchange has seen an astronomical growth and is a premium crypto trading platform. 

Frequently Asked Questions

Is Crypto.com Legit?

Crypto.com appears to be a legit exchange that is secured and regulated. US customers fiat wallet balances (in USD) are covered by FDIC insurance up to US$250,000 which provides a level of assurance funds are safe on the platform. To date, there have been no hacks or major theft of funds on Crypto.com or its app.

Is Crypto.com A Safe Exchange?

Crypto.com features several security measures to protect the website, user data and funds safe. 100% of client funds are stored offline in cold storage wallets. The exchange has a strategic partnership with Ledger who are a leading hardware wallet provider. The cold storage assets are also covered by a $100,000,000 Insurance Policy.

The exchange is also one of the the first cryptocurrency companies in the world to have ISO27001:2013, PCI:DSS 3.2.1, Level 1 compliance and CCSS. 

Does Crypto.com Have An Affiliate Or Referral Program?

Crypto.com appears to have an affiliate program however there is limited information available on the website. 

Conclusion

To conclude our Crypto.com review, the exchange offers an excellent platform for crypto traders of all experience levels to trade digital currencies using a modern and smooth user-interface. It comes with all of the risk management tools and indicators expected on a top crypto platform.

In addition to the growing list of other financial services and features, we expect Crypto.com will be one of the best crypto trading exchanges in the world within the next few years. 

Note: While we aim to provide you with accurate and the latest information in this Crypto.com exchange review, we strongly suggest that you visit their site to keep updated with any changes that may occur afterward.


Risk management tools and platform features are very important for any prospective cryptocurrency investor. The following cryptocurrency trading exchanges - in addition to the above exchange - provide advanced trading features, technical indicators and a smooth, mobile-responsive charting interface that will be suited to beginners and professional crypto traders. 

  1. Bybit
  2. Binance
  3. Kucoin
  4. BitMEX
  5. Plus500
  6. FTX
  7. BaseFEX
  8. PrimeBit
  9. BLADE
  10. BitForex

Crypto.com

4.5

Ease of use

4.8/5

Reputation

5.0/5

Fees

4.8/5

Security

4.3/5

Customer support

3.8/5

Pros

  • Over 1 million customers and growing
  • Advanced charting interface & tools
  • Competitive trading fees
  • Excellent reviews and ratings
  • Regulated exchange and supports US traders

Cons

  • Limited number of crypto assets
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Kevin
Kevin is the founder of hedgewithcrypto and is passionate about blockchain technology. He has been involved with Bitcoin since 2016 after discovering it's potential as an alternative to fiat currency. He is also a trader with over 8 years of experience and is now trading crypto using various platforms. Now, he is focussed on helping others learn about cryptocurrencies via hedgewithcrypto.

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