Digital Surge is a crypto exchange that provides direct access to buy Bitcoin with AUD or invest in over 300 coins. In this Digital Surge review, we will provide an overview of our experience using the platform and assess the important aspects of a crypto exchange such as deposit methods, trading fees, security and customer support.
IMPORTANT. Digital Surge has entered into administration and is no longer to use. Here is an alternate list of the cryptocurrency exchanges to consider in Australia.
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Our Digital Surge Review: Quick Verdict
Digital Surge is one of the most beginner-friendly crypto exchanges that we have tested in Australia. The overall trading experience is simple and fast from depositing AUD to withdrawing to a bank account. Combined with an extensive list of 320+ supported assets and fees starting at 0.5%, Digital Surge is a great option for beginners in Australia. Moreover, there is also a $10 free Bitcoin bonus using a Digital Surge referral code.
Pros & Cons
Digital Surge is a top-class option in Australia to buy and sell crypto. The modern user experience on desktop and mobile app, instant AUD deposits and withdrawal methods and 0.5% trading fees is a big advantage in the market. The only fault we could find with Digital Surge is the exchange does not support credit/debit card deposits or staking crypto like some of its competitors.
- AUSTRAC regulated and ASIC licenced crypto exchange
- Modern and intuitive design that will appeals to investors of all experience levels
- Instant AUD deposits and withdrawals direct to a bank account
- One of the lowest fee exchanges in Australia with small spreads
- Highly responsive customer support team
- No credit/debit card support to deposit AUD
- Does not offer cryptocurrency staking services
Digital Surge At A Glance
|Exchange Name||Digital Surge|
|Payment Type||POLI, PayID|
|AUD Deposit Fee||POLI: $2 to $3.30|
|AUD Withdrawal Fee||None|
|Mobile App||Yes (iOS and Android)|
Digital Surge Overview
Digital Surge is a Brisbane-based digital currency exchange that provides a fast and easy way to buy and sell digital currency using AUD. The platform has focused on providing a beginner-friendly exchange website for everyday Australians to get started with crypto assets.
The Australian cryptocurrency exchange is focused on simplicity which starts from the verification process which is automated through to making purchases. Investing in Bitcoin and other coins is simple and effortless with its well-designed user interface and exceptional mobile app. With a 4.8/5 star average based on 354 customer reviews, Digital Surge is a top crypto exchange for Australians.
Digital Surge Compared and Alternatives
|Exchange||Crypto Assets||Trading Fees||Rating||Promotion||Website||Review|
|$20 Bitcoin for creating a verified account||Visit Swyftx||Swyftx Review|
|600+||0% to 0.1%|
|Up to $100 welcome bonus||Visit Binance||Binance Review|
|370+||1% for instant buy and sell|
|None available at this time||Visit CoinSpot||CoinSpot Review|
HedgewithCrypto has reviewed and compared several alternatives to Digital Surge in the following comparisons:
Review of the Top Features on Digital Surge
Digital Surge offers a beginner-friendly and easy-to-use trading platform to get involved and invest in crypto. The trading experience has been carefully designed and throughout to simplify the process. New users can create an account, complete ID verification and deposit AUD instantly to purchase crypto. The user interface is visually appealing and easy to navigate with a clean design to monitor a portfolio, recent gainers and watch-listed coins.
Instantly Buy & Sell Cryptocurrency
With more than 300 supported coins on the exchange, Digital Surge offers one of the widest selections of cryptocurrencies that can be bought and sold. Digital Surge has instant AUD deposit and withdrawals so users to buy and sell crypto rapidly. Each coin is clearly listed with its corresponding buy and sell price in AUD and price change over the last 24 hours. There is the option to add favourite coins to a 'watchlist' for quick access.
Low Trading Fees From 0.5%
Digital Surge is one of the cheapest cryptocurrency exchanges in Australia with a maximum fee of 0.5% for buy and sell trades. Compared to other reputable providers such as Swyftx (0.6%), CoinSpot (1%), and BTC Markets (0.85%), the buy and sell fees on Digital Surge are some of the lowest in Australia. The fee can be reduced to 0.1% per trade for trading large amounts over $1 million in a 30-day period. Furthermore, the spreads average 0.4% per transaction across the supported coins.
Overall, Digital Surge offers great value for money and is one of the cheapest places in Australia to buy altcoins due to its low trading fees and spreads. The comparison table below shows the differences in trading fees between the top exchanges in Australia.
Earn Interest On Cyrpto
In mid-2022, Digital Surge released its Earn feature where investors can earn up to 23% Annual Percentage Yield (APY) on 11 popular cryptocurrencies such as Solana (SOL), Cardano (ADA), Tezos (XTZ), and Polkadot (DOT). The table below shows the range of interest yields that can be obtained, however, interest payouts are not supported for Bitcoin and Ethereum.
The Earn feature is a lending program where Australians can earn interest on crypto that is deposited into the Earn wallet. Digital Surge borrows the crypto and rewards the investor with interest payments for as long as the crypto remains in the Earn wallet. In simple terms, the feature works similarly to a bank savings account and is an effortless way for an investor to passively generate yields on their portfolio or SMSF.
Interest will start generating as soon as one of the supported assets is transferred into the Earn wallet. Interest compounds daily but is paid out into the account wallet every month. One of the benefits is that there are no lock-in periods and investors can withdraw their assets for other trading purposes at any time. Additionally, there are no minimum or maximum limits on the amount of crypto that can be deposited which means that everyday investors with small amounts of capital can benefit.
Support For SMSF Investors
Investors who are seeking to invest crypto in a Self-Managed Super Fund (SMSF) can do so with Digital Surge. Australian super laws and regulations require SMSF and personal assets to be kept separate from each other, and so users will need to create an SMSF account.
Investors can easily create an SMSF account with Digital Surge by following the 3 steps below:
- Register a new SMSF account by providing a valid email address, phone number, and strong password, and choosing "SMSF" as the account type when prompted.
- Complete the verification process, and submit the required supporting documents and information including the SMSF name, its ABN, trust deed, and trustee information. If the Trustee is a corporate entity then the ACN and information on the Director/Beneficial Owner will need to be submitted.
- Begin investing in Bitcoin and other cryptocurrencies. Investors have the option of purchasing crypto using AUD and gaining interest yields on held assets. Dollar-Cost-Averaging (DCA) can be applied to trades to minimize the effects of market volatility.
Is Digital Surge Legit?
Digital Surge is a 100% legitimate exchange that is registered with ASIC and AUSTRAC. The company abides by strict financial laws to minimize the risk of criminals using cryptocurrency exchanges for money laundering, terrorism financing and cybercrimes. All new users are required to complete a Know Your Customer (KYC) process before purchasing crypto.
The Anti-Money Laundering and Counter-Terrorism Financing Act 2006 requires regulated entities such as Digital Surge to collect information to establish a customer’s identity, monitor transactions and report to AUSTRAC transactions or activity that is suspicious or involves large amounts of cash over $10,000.
Is Digital Surge Safe?
Digital Surge is a safe platform to buy and sell cryptocurrencies with industry standard security measures in place. Safety measures such as Two Factor Authentication (2FA) and offline cold storage wallets help ensure client funds are kept secure on the platform. Since Digital Surge was established, no reported hacks of theft of funds.
Account Registration & Login
To create an account with Digital Surge users will need to go through a registration process to create a trading account. Digital Surge exchange will prompt for an email address. Verification of the email address completes the basic account creation process and users can login to Digital Surge.
Digital Surge uses RapidID and two-factor authentication to ensure the identity verification process is smooth, safe and as quick as possible. Users can get verified in a few minutes with a smartphone camera (for facial recognition check) and a form of official identification such as a Passport or Australian Drivers Licence.
Deposit Methods & Limits
The selection of deposit methods on Digital Surge to fund an account with AUD will suit most investors in Australia. The payment methods are widely available and accessible to residents with an Australian bank account. The supported AUD deposit methods are bank transfers, PayID or POLi payments.
- PayID. Best method to fund an account with AUD. There are zero fees to use the service and the funds will arrive at Digital Surge within 60 seconds. There is a maximum limit of $20,000 per hours and is recommended for first-time investors and dollar-cost-averaging.
- POLi Payments. Service is provided by Australia Post and has a limit of $8,000 per 24 hours and incurs a small transaction fee of $2.00 and capped at $3.30. The funds will be deposited to a Digital Surge account within a minute and can be used to purchase Bitcoin or other digital currencies.
Digital Surge does not provide support for credit cards, debit cards, cash deposits using Flexepin or PayPal. There are only a handful of exchanges available for Australians to buy crypto with a credit card which include Swyftx, Binance, Crypto.com and eToro (CFD).
|Bank transfer||None||Depends on bank||1-3 work days|
Digital Surge’s interface features a simple and easy-to-use dashboard that allows users to view their Portfolio as a whole to see how their investments are performing. The interface allows users to monitor their favourite coins within a personal Watchlist to quickly see which coins are performing the best (and worst) with the Top Gainers list. An easy click through on any of them will transfer to a full detail page of each asset.
To get started, users can click on the asset to buy which will bring up the live chart and price in AUD. There are fields to enter in the amount to purchase with the deposited funds. For example, if the user wants to buy Dogecoin, the asset is selected from the list and they are taken to the coin details page. An order entry box is shown to enter the amount of AUD to buy DOGE. The equivalent amount of Dogecoin is displayed at the current market rate.
Digital Surge offers a feature to let individuals pay any Australian bill or credit card statement using Bitcoin (BTC). Users will need the BPAY details of the biller to make a Bitcoin payment. The process is guided through a wizard to make it easy. This is a great option for investors that want to spend their funds without having to sell Bitcoin back to AUD.
The process is guided through a wizard which gives the option to:
- Pay BPAY bill
- Pay to Credit Card
- Pay to Bank Account
Once an option to pay has been selected, the biller's BPAY details can be entered. The funds will be taken from either the user's Digital Surge wallet or a reputable cryptocurrency wallet.
Digital Surge fees for instant buying and selling are a flat 0.5%. This rate is competitive compared to other Australian crypto exchanges such as Swyftx, Coinjar, and Independent Reserve. Users that trade high volumes on the exchange will be charged a different fee based on a rolling 30 day trade volume. The trading volume is calculated every 1 hour and the trading fees can be reduced to 0.1% if the volume exceeds 1 million AUD. This is the same fee that Binance charges for all trades.
The advantage of using Digital Surge compared to other exchanges such Swyftx for example is the trading fee discounts. For high-volume traders, the fee discounts can offer better value for money. For more information on Digital Surge vs Swyftx, read this article
|Volume (30 days)||Trading Fee|
|$100,000 - $250,000||0.4%|
|$250,000 - $500,000||0.3%|
|$500,000 - $1,000,000||0.2%|
Digital Surge offers over 320 altcoins, giving it one of the widest selections of crypto in Australia. Investors are spoilt for choice with the platform listing several DeFi tokens and meme coins such as Shibu Inu and Dogecoin that can be bought. The major supported coins include:
- Bitcoin (BTC)
- Ethereum (ETH)
- Ripple (XRP)
- Litecoin (LTC)
- Bitcoin Cash (BCH)
- Cardano (ADA)
- EOS (EOS)
- Stellar Lumens (XLM)
- Tezos (XTZ)
- Algorand (ALGO)
- Theta (THETA)
- Basic Attention Token (BAT)
Digital Surge has a security-first approach to ensuring its customers assets are 100% safe on its platform. The exchange features industry-leading security measures such as 2-Step verification required for login and withdrawals and hot wallet storage. For the protection of personal information, the exchange runs over an encrypted SSL on secure servers and all passwords are hashed and salted to provide optimal security.
Digital Surge has a responsive customer service team that can be contacted through a live chat app or via email. The response time of the live chatbot is within a couple of minutes based on our experience. According to customer feedback, Digital Surge is a highly recommended crypto exchange with excellent customer support and a
Frequently Asked Questions
Digital Surge does not currently offer crypto staking on its platform for customers to store assets to earn staking rewards. Australians that want to stake their assets will need to find a crypto staking platform in Australia that preferably accepts AUD deposits.
Australians that wish to utilize their Self Managed Super Funds (SMSF) can open an account with Digital Surge to invest in crypto using a super fund. Investors can buy cryptocurrencies with Australian Super such as Bitcoin (BTC), Ethereum (ETH), Ripple (XRP) and more than 200 other cryptocurrencies. To learn more about investing crypto into an SMSF, read our full guide on the best places for crypto SMSFs.
Yes, Digital Surge offers a mobile trading app for iOS and Android devices to buy/sell digital currencies on the exchange.
Digital Surge trading platform only supports users in Australia and New Zealand to buy, sell, and trade cryptocurrencies. International residents outside of these regions will need to use a global fiat-to-crypto exchange that accepts their local fiat currency and payment method.
Digital Surge one of the best crypto affiliate programs in Australia. Digital Surge pays out 50% of fees collected on all trades made by the accounts all users have referred. This industry leading referral program allows users to earn passive income for referring friends and family.
To conclude our Digital Surge review, the exchange is an easy to use and beginner-friendly platform for buying, selling, and trading crypto in Australia. Users that are looking for Bitcoin and cryptocurrency exchange with competitive trading fees, ease of use and excellent customer service with a 93% approval rating should consider using Digital Surge.