Digital Surge Review: Is It Cheap To Use?

Updated: Jan 20th, 2022
Kevin Groves
Kevin Groves
Digital Surge Review: Is It Cheap To Use?

Digital Surge is a crypto exchange that provides direct access to buy Bitcoin with AUD or 270+ altcoins. In this review, we will provide an overview of our experience using the best cryptocurrency exchanges in Australia and assess the important aspects of a crypto exchange such as deposit methods, trading fees, security and customer support.

Digital Surge

Trading Fees:0.5%
Country:Australia
Currency:AUD
Promotion:$10 Bitcoin for creating a verified account

Key Features

  • Best rated exchange for beginners
  • Regulated cryptocurrency exchange account
  • Offers 200+ cryptocurrencies
  • Simple and easy to use interface
  • Dollar cost averaging and tax reports
  • Flat 0.5% transaction fee
  • Price alerts
  • Support team available 24/7

Digital Surge is a Brisbane based digital currency exchange that provides a fast and easy way to buy and sell digital currency using AUD. The platform has focused on providing a beginner-friendly exchange website for everyday Australians to get started with crypto assets. 

Based in Brisbane, the team are committed to building trust and transparency within the cryptocurrency community and to bring awareness to the industry for all investors alike.

The Australian cryptocurrency exchange is focused on simplicity which starts from the verification process which is automated. That means, users can buy digital currency quickly and easily using a buy wizard that guides through each step. 

Key Features

  • Best rated exchange for beginners
  • Regulated cryptocurrency exchange account
  • Offers 200+ cryptocurrencies
  • Simple and easy to use interface
  • Dollar cost averaging and tax reports
  • Flat 0.5% transaction fee
  • Price alerts
  • Support team available 24/7

Digital Surge is a Brisbane based digital currency exchange that provides a fast and easy way to buy and sell digital currency using AUD. The platform has focused on providing a beginner-friendly exchange website for everyday Australians to get started with crypto assets. 

Based in Brisbane, the team are committed to building trust and transparency within the cryptocurrency community and to bring awareness to the industry for all investors alike.

The Australian cryptocurrency exchange is focused on simplicity which starts from the verification process which is automated. That means, users can buy digital currency quickly and easily using a buy wizard that guides through each step. 

Ease of useStarStarStarStarStar
ReputationStarStarStarStarEmpty Star
Deposit methodsStarStarStarStarEmpty Star
FeesStarStarStarStarEmpty Star

This post contains affiliate links with our partners who may compensate us. Read our disclaimer for further information.

What Is Digital Surge?

Digital Surge is a cryptocurrency exchange that provides a uniquely easy way to buy, sell and store crypto in Australia. With an emphasis on simplicity, the platform makes crypto as enjoyable and easy-to-understand as possible. Based in Brisbane, Digital Surge is a friendly, close-knit team committed to building trust and transparency within the cryptocurrency community, taking part in a number of community events to help to bring awareness to the industry. 

digital surge websitedigital surge website

Quick Summary

Digital Surge is a leading cryptocurrency exchange in Australia that provides a beginner-friendly platform to buy, trade and sell 270+ digital assets. Investing in Bitcoin and other coins is simple and effortless with its well-designed user interface and exceptional mobile app. With a 4.8/5 star average based on 354 customer reviews, Digital Surge is a top crypto exchange for Australian's.

Exchange NameDigital Surge
Fiat CurrencyAUD
Cryptocurrency260+
Payment TypePOLI, PayID
Trading Fee0.6%
AUD Deposit FeePOLI: $2 to $3.30
AUD Withdrawal FeeNone
Mobile AppNo

Pros & Cons

Digital Surge is a top-class option in Australia to buy and sell crypto. The modern user experience on desktop and mobile app, instant AUD deposits and withdrawal methods and 0.5% trading fees is a big advantage in the market. The only fault we could find with Digital Surge is the exchange does not support credit/debit card deposits or staking crypto like some of its competitors.

Digital Surge Compared

Bank transfer is one the most popular methods to deposit AUD on Digital Surge. This comparison table lists other popular Australian cryptocurrency exchanges that accepts bank transfers to buy Bitcoin.

ExchangeCrypto AssetsTrading FeesRatingPromotionWebsiteReview
Swyftx Logo

Swyftx

280+0.6%
Overall 4.8/5StarStarStarStarEmpty Star
$20 Bitcoin for creating a verified accountVisit SwyftxSwyftx Review
Digital Surge Logo

Digital Surge

2700.5%
Overall 4.7/5StarStarStarStarEmpty Star
$10 Bitcoin for creating a verified accountVisit Digital SurgeDigital Surge Review
CoinSpot Logo

CoinSpot

320+1%
Overall 4.6/5StarStarStarStarEmpty Star
None available at this timeVisit CoinSpotCoinSpot Review

Is Digital Surge Legit?

Digital Surge is a 100% legitimate exchange that is registered with ASIC and AUSTRAC. The company abides by strict financial laws to minimize the risk of criminals using cryptocurrency exchanges for money laundering, terrorism financing and cyber crimes. All new users are required to complete a Know Your Customer (KYC) process before purchasing crypto.

The Anti-Money Laundering and Counter-Terrorism Financing Act 2006 requires regulated entities such as Digital Surge to collect information to establish a customer’s identity, monitor transactions and report to AUSTRAC transactions or activity that is suspicious or involves large amounts of cash over $10,000.

Is Digital Surge Safe?

Digital Surge is a safe platform to buy and sell cryptocurrencies with industry standard security measures in place. Safety measures such as Two Factor Authentication (2FA) and offline cold storage wallets help ensure client funds are kept secure on the platform. Since Digital Surge was established, no reported hacks of theft of funds.

Features & Benefits

Beginner-Friendly

Digital Surge offers a beginner-friendly and easy to use trading platform to exchange digital currencies. The trading experience has been carefully designed and throughout to simplify the process. New users can create an account, complete ID verification and deposit AUD instantly to purchase crypto. The user interface is visually appealing and easy to navigate with a clean design to monitor a portfolio, recent gainers and watch listed coins.

digital surge user interfacedigital surge user interface

Instantly Buy & Sell Cryptocurrency

With 270 supported coins on the exchange, Digital Surge offers one of the widest selection of cryptocurrencies that can be bought and sold. Digital Surge has instant AUD deposit and withdrawals so users to buy and sell crypto rapidly. Each coin is clearly listed with its corresponding buy and sell price in AUD and price change over the last 24 hours. There is the option to add favourite coins to a 'watchlist' for quick access.

digital surge supported coinsdigital surge supported coins

Low Trading Fees From 0.5%

Digital Surge is one of the cheapest cryptocurrency exchanges in Australia with a maximum fee of 0.5% for buy and sell trades. Compared to other reputable providers such as Swyftx (0.6%), CoinSpot (1%) and BTC Markets (0.85%), the trading fees on Digital Surge are the lowest. The fee can be reduced to 0.1% per trade for trading large amounts over $1 million in a 30 day period. Furthermore, the spreads average 0.4% per transaction across the 270 supported coins.

Overall, Digital Surge offers great value for money and is one of the cheapest places in Australia to buy altcoins due to its low trading fees and spreads. The comparison table below shows the differences in trading fees between the top exchanges in Australia.

digital surge fees comparisondigital surge fees comparison

Account Registration & Login

To create an account with Digital Surge users will need to go through a registration process to create a trading account. Digital Surge exchange will prompt for an email address. Verification of the email address completes the basic account creation process and users can login to Digital Surge.

Verification Requirements

Digital Surge uses RapidID and two-factor authentication to ensure the identity verification process is smooth, safe and as quick as possible. Users can get verified in a few minutes with a smartphone camera (for facial recognition check) and a form of official identification such as a Passport or Australian Drivers Licence. 

Deposit Methods & Limits

The selection of deposit methods on Digital Surge to fund an account with AUD will suit most investors in Australia. The payment methods are widely available and accessible to residents with an Australian bank account. The supported AUD deposit methods are bank transfers, PayID or POLi payments.

  • PayID. Best method to fund an account with AUD. There are zero fees to use the service and the funds will arrive at Digital Surge within 60 seconds. There is a maximum limit of $20,000 per hours and is recommended for first-time investors and dollar-cost-averaging.
  • POLi Payments. Service is provided by Australia Post and has a limit of $8,000 per 24 hours and incurs a small transaction fee of $2.00 and capped at $3.30. The funds will be deposited to a Digital Surge account within a minute and can be used to purchase Bitcoin or other digital currencies.

Digital Surge does not provide support for credit cards, debit cards, cash deposits using Flexepin or PayPal. The only exchange in Australia that allows bank cards to buy crypto is Swyftx.

MethodFeeLimitTransfer Speed
PayIDNone$20,000Near-Instant
Bank transferNoneDepends on bank1-3 work days
POLi$2$8,000Near-Instant

User Interface

Digital Surge’s interface features a simple and easy to use dashboard that allows users to view their Portfolio as a whole to see how their investments are performing. The interface allows users to monitor their favourite coins within a personal Watchlist to quickly see which coins are performing the best (and worst) with the Top Gainers list. An easy click through on any of them will transfer to a full detail page of each asset. 

digital surge walletdigital surge wallet

To get started, users can click on the asset to buy which will bring up the live chart and price in AUD. There are fields to enter in the amount to purchase with the deposited funds. For example, if the user wants to buy Bitcoin, the asset is selected from the list and they are taken to the coin details page. An order entry box is shown to enter the amount of AUD to buy Bitcoin. The equivalent amount of Bitcoin is displayed at the current market rate.

digital surge user interfacedigital surge user interface

Paying Bills

Digital Surge offers a feature to let individuals pay any Australian bill or credit card statement using Bitcoin (BTC). Users will need the BPAY details of the biller to make a Bitcoin payment. The process is guided through a wizard to make it easy. This is a great option for investors that want to spend their funds without having to sell Bitcoin back to AUD.

The process is guided through a wizard which gives the option to:

  • Pay BPAY bill
  • Pay to Credit Card
  • Pay to Bank Account

Once an option to pay with has been select, the biller's BPAY details can be entered. The funds will be taken from either the users Digital Surge wallet or a an offline cryptocurrency hardware wallet.

Trading Fees

Digital Surge fees for instant buying and selling is a flat 0.5%. This rate is competitive compared to other exchanges in Australia such as Swyftx, CoinJar and Independent Reserve. Users that trade high volumes on the exchange will be charged a different fee based on a rolling 30 day trade volume. The trading volume is calculated every 1 hour and the trading fees can be reduced to 0.1% if the volume exceeds 1 Million AUD. This is the same fee that Binance charges for all trades. 

The advantage of using Digital Surge compared to Swyftx for example is the trading fee discounts. For high volume traders, the fee discounts can offer better-value-for-money. 

Volume (30 days)Trading Fee
<$100,0000.5%
$100,000 - $250,0000.4%
$250,000 - $500,0000.3%
$500,000 - $1,000,0000.2%
>$1,000,0000.1%

Supported Coins

Digital Surge offers over 270+ altcoins, giving it one of the widest selections of crypto in Australia. Investors are spoilt for choice with the platform listing several DeFi tokens and meme coins such as Shibu Inu and Dogecoin that can be bought. The major supported coins include:

Security Measures

Digital Surge have a security-first approach for ensuring its customers assets are 100% safe on its platform. The exchange features industry-leading security measures such as 2-Step verification required for login and withdrawals and hot wallet storage. For the protection of personal information, the exchange runs over an encrypted SSL on secure servers and all passwords are hashed and salted to provide optimal security.

digital surge security measuresdigital surge security measures

Customer Support

Digital Surge has a responsive customer service team that can be contacted through a live chat app or via email. The response time of the live chat bot is within a couple of minutes based on our experience. According to customer feedback, Digital Surge is a highly recommended crypto exchange with excellent customer support and a 97% approval rating based on 354 reviews.

digital surge customer feedbackdigital surge customer feedback

Frequently Asked Questions

Digital Surge does not offer its users a mobile trading app to buy/sell digital currencies on the exchange. However, the platform has been designed as a Progressive Web App (PWA) which allows the exchange to be delivered to a mobile device without using an application.

Australian’s that wish to utilize their Self Managed Super Funds (SMSF) can open an account with Digital Surge to invest in crypto using a super fund. Investors can buy cryptocurrencies with Australian Super such as Bitcoin (BTC), Ethererum (ETH), Ripple (XRP) and more than 200 other cryptocurrencies.

Digital Surge trading platform only supports users in Australia and New Zealand to buy, sell, and trade cryptocurrencies. International residents outside of these regions will need to use a global fiat-to-crypto exchange that accepts their local fiat currency and payment method.

Digital Surge does not currently have staking on its platform for customers to store assets to earn crypto staking rewards.

Digital Surge one of the best crypto affiliate programs in Australia. Digital Surge pays out 50% of fees collected on all trades made by the accounts all users have referred. This industry leading referral program allows users to earn passive income for referring friends and family.

Digital Surge Alternatives

Digital Surge is a top rated crypto exchange with a variety of features to suit Australian investors and traders. There are a number of alternative exchanges like Digital Surge with similar features that can also be considered.

  • Swyftx. A feature-rich trading platform that supports 280 digital currencies which can be bought and sold in a matter of minutes. There are many similarities between Swyftx and Digital Surge when it comes to the on-boarding process, features, supported coins, instant AUD deposits and withdrawals.
  • CoinSpot. A very secure exchange with over 2 million users nationally, CoinSpot is a suitable alternative to Digital Surge for its instant buy and sell feature, number of coins, deposit methods and security.
  • Independent Reserve. Independent Reserve was founded in 2013 and is a mainstream crypto exchange in Australia. Independent Reserve uses a tiered fee structure that offers better value for money compared to Digital Surge for large transactions.
  • Cointree. Another popular exchange in Australia for buying and selling crypto. The trading fees are comparable to Digital Surge for its premium members that ranges from 0.5% to 0.9%. The platform is easy to use which is a bonus.
  • Easy Crypto Australia. The New Zealand cryptocurrency exchange has expanded to offers its digital currencies services to the Australian market. Easy Crypto Australia are best known for their easy to use website, investors on the platform that purchase Bitcoin will have the funds sent directly to a hardware wallet.

Conclusion

To conclude our Digital Surge review, the exchange is an easy to use and beginner-friendly platform for buying, selling, and trading crypto in Australia. Users that are looking for Bitcoin and cryptocurrency exchange with competitive trading fees, ease-of-use and excellent customer service with a 93% approval rating should consider using Digital Surge.

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Kevin GrovesKevin GrovesKevin Groves

Kevin is the founder and chief editor at HedgewithCrypto that he started in 2019 which has reached over 1.5 million visitors worldwide. He is passionate about cryptocurrency as an emerging technology and is heavily involved in the fast-growing fintech space. An experienced trader growing his portfolio since 2016, he has a strong understanding of investing in the crypto market using exchanges, brokers and derivatives platforms.

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