Digital Surge Review

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Bottom line:

Digital Surge is one of the most beginner-friendly crypto exchanges in Australia that we have tested. The overall trading experience is straightforward and fast, from depositing AUD to withdrawing to a bank account. With an extensive list of 320+ supported assets and fees starting at 0.5%, Digital Surge is a great option for Australians. Moreover, there is also a $10 free Bitcoin bonus using a referral code.

How We Rated Digital Surge

Review Category	Hedge With Crypto Rating
Features	4.8 / 5
Supported Fiat Currencies and Deposit Methods	4.6 / 5
Supported Cryptocurrencies and Trading Pairs	4.5 / 5
Fees	4.4 / 5
Ease of Use	5 / 5
Customer Support	4.8 / 5
Security Measures	4.8 / 5
Mobile App	4.7 / 5

Digital Surge At A Glance

Digital Surge is a Brisbane-based digital currency exchange that provides a fast and no-fuss way to buy and sell digital currency using AUD. The platform has focused on providing a user-friendly exchange website for everyday Australians to get started with crypto assets. 

The Australian cryptocurrency exchange is focused on simplicity, from the automated verification process to making purchases. Investing in Bitcoin and other coins is simple with its well-designed user interface and exceptional mobile app. Digital Surge is a top crypto exchange for Australians with a 4.8/5 star average based on 354 customer reviews.

Exchange Name	Digital Surge
Fiat Currency	AUD
Cryptocurrency	300+
Payment Type	POLI, PayID
Trading Fee	0.5%
AUD Deposit Fee	POLI: $2 to $3.30
AUD Withdrawal Fee	None
Mobile App	Yes (iOS and Android)

Digital Surge Compared and Alternatives

EXCHANGE	CRYPTO ASSETS	TRADING FEES	RATING	PROMOTION	WEBSITE	REVIEW
Swyftx	320+	0.6%	Rating We provide an overall weighted average rating out of 5 stars. Our ratings are based on objective criteria like the ease of use, fees, deposit methods, customer support and availability. Our reviews are not influenced by 3rd parties. Click here for further information about our rating methodology and a full list of categories we review against. 4.9 / 5	$20 Bitcoin for creating a verified account	Visit Swyftx	Swyftx Review
Binance	385	0.1% (spot) and 0.02% / 0.04% (Futures)	Rating We provide an overall weighted average rating out of 5 stars. Our ratings are based on objective criteria like the ease of use, fees, deposit methods, customer support and availability. Our reviews are not influenced by 3rd parties. Click here for further information about our rating methodology and a full list of categories we review against. 4.8 / 5	Up to $100 welcome bonus	Visit Binance	Binance Review
CoinSpot	380	1% (instant), 0.1% (spot)	Rating We provide an overall weighted average rating out of 5 stars. Our ratings are based on objective criteria like the ease of use, fees, deposit methods, customer support and availability. Our reviews are not influenced by 3rd parties. Click here for further information about our rating methodology and a full list of categories we review against. 4.7 / 5	$20 Bitcoin for creating a verified account and depositing	Visit CoinSpot	CoinSpot Review

Hedge With Crypto has reviewed and compared several alternatives to Digital Surge in the following comparisons:

• Digital Surge vs. Swyftx
• Digital Surge vs. CoinSpot

Review of the Top Features of Digital Surge

User-Friendly

Digital Surge offers a user-friendly and easy-to-use trading platform for getting involved and investing in crypto. The trading experience has been carefully designed and throughout to simplify the process. New users can create an account, complete ID verification, and deposit AUD instantly to purchase crypto. The user interface is visually appealing and easy to navigate, with a clean design to monitor a portfolio, recent gainers, and watch-listed coins.

Instantly Buy & Sell Cryptocurrency

With more than 300 supported coins on the exchange, Digital Surge offers one of the widest selections of cryptocurrencies that can be bought and sold. Digital Surge has instant AUD deposits and withdrawals so that users can buy and sell crypto rapidly. Each coin is listed with its corresponding buy and sell price in AUD and price change over the last 24 hours. The option is to add favorite coins to a ‘watchlist' for quick access.

Trading Fees From 0.5%

Digital Surge is one of the cheapest cryptocurrency exchanges in Australia, and it has a maximum fee of 0.5% for buy and sell-trades. The fee can be reduced to 0.1% per trade for trading large amounts over $1 million in 30 days. Furthermore, the spreads average 0.4% per transaction across the supported coins.

Overall, Digital Surge offers excellent value for money and is one of the cheapest places in Australia to buy altcoins due to its trading fees and spreads. The comparison table below shows the differences in trading fees between the top exchanges in Australia.

Security and Licensing

Digital Surge is registered with ASIC and AUSTRAC. The company abides by strict financial laws to minimize the risk of criminals using cryptocurrency exchanges for money laundering, terrorism financing and cybercrimes. All new users are required to complete a Know Your Customer (KYC) process before purchasing crypto.

The Anti-Money Laundering and Counter-Terrorism Financing Act 2006 requires regulated entities such as Digital Surge to collect information to establish a customer’s identity, monitor transactions and report to AUSTRAC transactions or activity that is suspicious or involves large amounts of cash over $10,000.

Is Digital Surge Safe?

Safety measures such as Two Factor Authentication (2FA) and offline cold storage wallets help ensure client funds are kept secure on the platform. Since Digital Surge was established, no hacks or theft of funds have been reported.

Account Registration & Login

To create an account with Digital Surge, users will need to register for a trading account. The Digital Surge exchange will prompt for an email address. Verification of the email address completes the basic account creation process, and users can log in to Digital Surge.

Verification Requirements

Digital Surge uses RapidID and two-factor authentication to ensure the identity verification process is smooth, safe and as quick as possible. Users can get verified in a few minutes with a smartphone camera (for facial recognition check) and a form of official identification such as a Passport or Australian Drivers Licence. 

Deposit Methods & Limits

The selection of deposit methods on Digital Surge to fund an account with AUD will suit most investors in Australia. The payment methods are widely available and accessible to residents with an Australian bank account. The supported AUD deposit methods are bank transfers, PayID or POLi payments.

• PayID. Best method to fund an account with AUD. There are zero fees to use the service and the funds will arrive at Digital Surge within 60 seconds. There is a maximum limit of $20,000 per hours and is recommended for first-time investors and dollar-cost-averaging.
• POLi Payments. Service is provided by Australia Post and has a limit of $8,000 per 24 hours and incurs a small transaction fee of $2.00 and capped at $3.30. The funds will be deposited to a Digital Surge account within a minute and can be used to purchase Bitcoin or other digital currencies.

Digital Surge does not provide support for credit cards, debit cards, cash deposits using Flexepin or PayPal. There are only a handful of exchanges available for Australians to buy crypto with a credit card which include Swyftx, Binance, Crypto.com and eToro (CFD).

Method	Fee	Limit	Transfer Speed
PayID	None	$20,000	Near-Instant
Bank transfer	None	Depends on bank	1-3 work days
POLi	$2	$8,000	Near-Instant

What We Thought of the UI

Digital Surge’s interface features a simple and easy-to-use dashboard that allows users to view their Portfolio to see how their investments are performing. The interface allows users to monitor their favorite coins within a personal Watchlist to quickly see which coins perform best (and worst) with the Top Gainers list. An easy click-through on any of them will transfer to a full detail page for each asset. 

To get started, users can click on the asset to buy which will bring up the live chart and price in AUD. There are fields to enter in the amount to purchase with the deposited funds. For example, if the user wants to buy Dogecoin, the asset is selected from the list and they are taken to the coin details page. An order entry box is shown to enter the amount of AUD to buy DOGE. The equivalent amount of Dogecoin is displayed at the current market rate.

Trading Fees

Digital Surge fees for instant buying and selling are a flat 0.5%. This rate is competitive compared to other Australian crypto exchanges such as Swyftx (0.6%), Coinjar (0.5%), and Independent Reserve (0.5%). Users who trade high volumes on the exchange will be charged a different fee based on a rolling 30-day trade volume. The trading volume is calculated every 1 hour, and the trading fees can be reduced to 0.1% if the volume exceeds 1 million AUD. This is the same fee that Binance charges for all trades. For high-volume traders, the fee discounts can offer better value for money. 

For more information on Digital Surge vs Swyftx, read this article

Volume (30 days)	Trading Fee
<$100,000	0.5%
$100,000 – $250,000	0.4%
$250,000 – $500,000	0.3%
$500,000 – $1,000,000	0.2%
>$1,000,000	0.1%

Supported Coins

Digital Surge offers over 320 altcoins, making it one of Australia's widest selections of crypto. Investors are spoilt for choice, with the platform listing several DeFi tokens and meme coins, such as Shibu Inu and Dogecoin, that can be bought. The major supported coins include:

• Bitcoin (BTC)
• Ethereum (ETH)
• Ripple (XRP)
• Litecoin (LTC)
• Bitcoin Cash (BCH)
• Cardano (ADA)
• EOS (EOS)
• Stellar Lumens (XLM)
• Tezos (XTZ)
• Algorand (ALGO)
• NEO
• Theta (THETA)
• Basic Attention Token (BAT)

Security Measures

According to their website, Digital Surge takes a security-first approach to ensuring its customers' assets are 100% safe on its platform. The exchange features industry-leading security measures such as 2-step verification required for login and withdrawals and hot wallet storage. For the protection of personal information, the exchange runs over an encrypted SSL on secure servers, and all passwords are hashed and salted to provide optimal security.

Customer Support

Digital Surge has a responsive customer service team that can be contacted via live chat or email. Based on our experience, the response time of the live chatbot is within a couple of minutes. According to customer feedback, Digital Surge is a highly recommended crypto exchange with excellent customer support and a