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    Swan Bitcoin Review

    Swan Bitcoin is a US-based exchange that allows investors to buy BTC with fiat currency. While the exchange is well-suited to new investors, its lack of trading and charting tools means the platform is not viable for experienced traders looking for advanced features.
    Kevin Groves
    Posted by: Kevin GrovesUpdated Feb 18th, 2023

    The information provided on this page is for educational purposes only and is not intended as investment advice. We may receive compensation from our partners if you visit their website. Read our disclaimer to learn how we make money.

    Swan Bitcoin, a beginner-friendly exchange with auto-buy capabilities, has attracted the attention of crypto investors worldwide. But how does Swan Bitcoin compare to other popular crypto exchanges? Throughout this Swan Bitcoin review, we'll take a detailed look at the exchange, highlighting its features, fees, and security while discussing its advantages and disadvantages compared to other well-known platforms.

    Trading Fees:0.99%
    Country:United States
    Currency:USD, EUR, GBP, AUD, CAD &15 others
    Promotion:None available at this time
    Ease of useStarStarStarStarEmpty Star
    ReputationStarStarEmpty StarEmpty StarEmpty Star
    Deposit methodsStarStarStarEmpty StarEmpty Star
    FeesStarStarStarEmpty StarEmpty Star

    Swan Bitcoin Review - Quick Verdict

    Swan Bitcoin is a US-based Bitcoin-only exchange specializing in buying and selling Bitcoin. While the platform offers fiat-to-crypto support, users can only purchase BTC making the exchange unsuitable for those looking to invest in a diverse range of crypto assets. Primarily created as a beginner-centric platform, Swan Bitcoin doesn't offer advanced charting tools and only supports BTC spot buys. As such, while the exchange could be adequate for beginners looking to buy Bitcoin, anyone wanting to access multiple markets or trading tools will need to find another crypto exchange to use.

    Swan Bitcoin Pros:

    • Beginner-friendly
    • Auto buy Bitcoin
    • Zero withdrawal fees

    Swan Bitcoin Cons:

    • High trading fee
    • Only BTC supported

    Pros Explained

    • Beginner-friendly. Being aimed at new investors, Swan Bitcoin is a simple platform that provides an easy way to buy Bitcoin. While the lack of features could be viewed as a negative, the simplistic nature of Swan Bitcoin makes it an ideal platform for investors making their first foray into the crypto market.
    • Auto Buy Bitcoin. Swan Bitcoin has included a user-friendly way for customers to buy Bitcoin automatically at specific intervals. As such, the exchange is great for investors looking to accumulate Bitcoin slowly over longer periods.
    • Zero withdrawal fees. In contrast to most crypto exchanges, Swan Bitcoin offers free BTC withdrawals, and Swan even covers the network fee, making the platform great for investors looking to transfer their holdings to an external wallet.

    Cons Explained

    • High trading fee. While the fees charged by Swan Bitcoin have decreased over the past couple of years, at 0.99% per transaction, they're still far higher than the industry average and could quickly eat into potential profits.
    • Only BTC is supported. One aspect of Swan Bitcoin likely to cause issues for some investors is its sole Bitcoin support. As users cannot buy any altcoins on the platform, the exchange is only suitable for investors exclusively interested in buying BTC.

    Swan Bitcoin Compared & Alternatives

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    Coinbase Logo

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    eToro

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    eToro USA LLC; Investments are subject to market risk, including the possible loss of principal. Archived, "Virtual currencies are highly volatile. Your capital is at risk."

    eToro Review

    Swan Bitcoin At a Glance

    Swan Bitcoin is a stable and trustworthy exchange established in 2019 and headquartered in Los Angeles, California. The platform is geared toward beginner investors looking to buy Bitcoin and features a simplistic interface created with ease of use in mind. While the exchange is not regulated, all client funds are stored with Prime Trust, a Nevada charted trust company. This provides protection for assets such as fiat currencies, as well as for cryptocurrencies, and holds an ISO/IEC 27001:2013 certification.

    Exchange NameSwan Bitcoin
    FeaturesRecurring Investments, Bitcoin Gifts, Referral Program, Swan Private
    Accepted Fiat CurrenciesUSD, EUR, GBP, AUD, CAD, +15 Others
    Deposit MethodsWire Transfer, Direct Deposit
    Supported CryptocurrenciesBitcoin (BTC)
    Trading Pairs1
    Trading Fee0.99%
    Customer SupportHelp Center, Ticket System
    Security Measures2FA, AES-256 Encryption, Prime Trust Custodial Services
    Mobile AppYes (Android and IOS)

    Top Features on Swan Bitcoin Reviewed

    Recurring Investments

    For users looking to lower their risk exposure while purchasing Bitcoin, utilizing a strategy like dollar-cost averaging (DCA), Swan Bitcoin includes a system that enables users to set up recurring bitcoin purchases with daily, weekly, or monthly intervals totaling up to $2,500 per month.

    Additionally, Swan has included a system enabling users to set up automatic withdrawals similar to its reoccurring buy feature. Combined with the exchange's offering of zero BTC withdrawal fees and getting cryptocurrency off the exchange and into cold storage is made incredibly easy.

    Swan Bitcoin DCA featuresSwan Bitcoin DCA featuresFeatures available on Swan Bitcoin such as recurring purchases.

    Bitcoin Gifts

    Swan Bitcoin has created a gifting system that enables users to share Bitcoin with other users. Although gift recipients must have an account with Swan which is detrimental to its usability, the system is a nice addition likely to appeal to crypto fanatics looking to get their friends and family involved in the industry.

    Swan Bitcoin allows users to purchase and share Bitcoin with other Swan users through their application. By sending a gift to another user, Swan will walk them through the process of creating an account and convert the dollar value of the gift into Bitcoin.

    Swan Force Referrals

    To help spread the word about the Swan Bitcoin platform, the team has created Swan Force, a referral program for all users. Albeit a simple program, new customers referred by an existing user can earn $10 while the referee receives 25% of their trading fees for a year.

    Swan Private

    Swan Private offers personalized Bitcoin coaching to high-net-worth individuals and enables users to hold Bitcoin in their IRA, Roth, 401k, or trust fund. Exact pricing for Swan Private is not available, but there is a minimum BTC purchase requirement of $100,000. In addition to personalized coaching, incentives for Swan Private include private group sessions and insights about the crypto market.

    Creating and Verifying a Swan Bitcoin Account

    While users are initially required to create an account by entering and confirming an address, Swan Bitcoin is a regulated exchange with mandatory Know-Your-Customer requirements. Users must verify their identity by submitting a photo ID (passport, driving license), proof of address (bank statement, utility bill), and other personal details, including career, source of funds, and investment range. While some users receive instant verification, we found ID verification to be approved between roughly 6 to 12 hours.

    Supported Fiat Currencies and Deposit Methods

    While Swan doesn't support the purchase of many cryptocurrencies, the exchange does offer a good variety of deposit methods. Users can choose between wire transfers, ACH payments, and direct deposits using 20 fiat currencies, including USD, EUR, GBP, AUD, and CAD. While Swan is a suitable platform for Bitcoin investing, there are a few limits to be aware of.

    • Instant buys (ACH). Minimum purchase of $10 and a maximum daily of $50,000.
    • Recurring bitcoin purchases (ACH). $10 minimum, but a maximum of $1,426 daily or $10,000 monthly.
    • Convert Now (Wire Transfers, Direct Deposit). $1 Minimum and $100,000 maximum per purchase with no daily, weekly, or monthly limits.
    Swan Bitcoin fund account methodsSwan Bitcoin fund account methods

    Supported Cryptocurrencies and Trading Pairs

    Swan Bitcoin is an exchange focused on helping individuals acquire and hold Bitcoin. Rather than offering various markets like options and futures, Swan only provides the ability to buy Bitcoin through instant purchases or recurring payments. As such, Bitcoin is the only supported coin that can be acquired through Swan's application. Therefore, crypto enthusiasts looking to create a diverse portfolio of assets will need to look elsewhere.

    Swan Bitcoin Fees

    While creating our Swan Bitcoin review, we noticed that while the company doesn't offer the most competitive fees, it uses a straightforward cost structure that's clearly outlined. Bitcoin purchases are charged a 0.99% fee, while withdrawals are 100% free, including the network fee. Previously Swan utilized a volume-based fee structure that ranged from 0.99% to 1.99%. Additionally, the Swan Bitcoin platform also charged additional fees for non-prepaid buys, making the current fee structure far more enticing.

    Compared to other exchanges in the USA, the fees on Swan Bitcoin are very high, meaning the platform doesn't offer great value for money. However, the offer of entirely free withdrawals is desirable and could be valuable in combination with the feature enabling users to automatically withdraw bitcoin at predetermined intervals. A comparison of Swan Bitcoin's fees to other platforms is shown below.

    Exchange NameTrading Fee
    Crypto.com0.075%
    ByBit0.1%
    Swan Bitcoin0.99%
    Gemini1.49%

    Swan Bitcoin Ease of Use

    While the Swan Bitcoin interface has been purpose-built to simplify buying Bitcoin, it uses a unique interface that could be difficult to get used to for some. With that said, Swan Bitcoin is designed as a beginner-centric platform; as such, all essential areas are visible and contain ample information.

    Swan Bitcoin doesn't feature a complex trading interface with excessive details and complicated tools. Instead, the user can quickly deposit funds or link a bank account to make a spot purchase.

    Swan Bitcoin account dashboardSwan Bitcoin account dashboard

    While the Swan Bitcoin web platform is limited in features, users can easily set up auto buys and reoccurring Bitcoin withdrawals. The customer just needs to navigate to the relevant section of the site and adjust either a slider or dropdown box with information regarding frequency and quantity.

    Additionally, users can see their purchase history and the current funds in their account, view the amount of Bitcoin they have earned, edit their savings plan and purchase Bitcoin instantly, either for themselves or as gifts for others. Swan Bitcoin is a beginner-friendly platform to buy Bitcoin, but it lacks analysis tools, making it unusable for technical traders.

    Swan Bitcoin Instant Buy featureSwan Bitcoin Instant Buy feature

    Swan Bitcoin App

    While the Swan Bitcoin website was created with mobile users in mind, the team recently released a dedicated Swan Bitcoin app, enabling customers to easily access the platform while on the go. Available on Android and IOS, the Swan Bitcoin app currently has an average rating of 4.8 / 5 on the App Store.

    Unfortunately, the Swan app is very barebones. While it's possible to buy Bitcoin on the app, users can only view a basic line chart and have no access to technical indicators or crypto charting tools. Furthermore, users wishing to buy BTC must link their bank account to the app. Because although wire transfers are supported, they must be completed on the web platform.

    Swan bitcoin app screenshotsSwan bitcoin app screenshots

    Although the lack of wire transfer support is detrimental for investors, the Swan Bitcoin app does offer the ability to make reoccurring buys using either the balance of a Swan account or a linked bank account. Additionally, Swan has included a treasure trove of educational material and content curated by notable figures in the Bitcoin community.

    All in all, the Swan Bitcoin mobile app is limited in its features but still provides a simple way for investors to purchase Bitcoin while on the move. With that said, the lack of native support for wire transfers heavily impacts the app's usefulness.

    Is Swan Bitcoin Safe?

    Swan Bitcoin is a safe place to purchase and acquire Bitcoin, with users recommended to utilize two-factor authentication (2FA) and hold their assets in cold storage rather than on the Swan platform. Furthermore, client data is securely stored and obscured using AES-256 encryption.

    Swan Bitcoin has partnered with Prime Trust to ensure the security of its users' assets, offering insurance coverage of up to $250,000 per depositor. Prime Trust holds any Bitcoin acquired through Swan in each user's name in secure cold storage wallets until transferred to an external wallet by the user. Swan Bitcoin's policies ensure that the exchange cannot access client assets.

    While Swan Bitcoin doesn't divulge its exact security measures, the company has an excellent track record of protecting its customers. Additionally, through its partnership with Prime Trust, customers can feel safe knowing their assets are secure. For more information, read the Security page on the website.

    Swan Bitcoin Customer Support

    Swan Bitcoin offers support to its users with an extensive help center containing information on commonly asked questions like withdrawals, logins, and registration. Furthermore, the topics discussed in the help center are covered with considerable detail, making finding an answer to a question easy.

    If a customer has a question not covered by the help center, they can create a ticket to receive email-based support. After reading Swan Bitcoin reviews and contacting support, the customer service team seems responsive and helpful. However, adding 24/7 live chat or a dedicated phone support number would be very beneficial.

    Frequently Asked Questions

    Swan Bitcoin is a highly accessible platform available in most countries worldwide. US, UK, Europe, and Australian residents can all use the crypto exchange. However, there are a few restrictions. For example, UAE citizens are unable to use the platform. To view the platform's availability in other countries, view Swan Bitcoin's list of supported and restricted countries.

    While Swan Bitcoin itself has never been hacked, in March 2022, the company's customer communications provider, Hubspot, was compromised, leading to the data of some Swan customers being stolen. Thankfully client accounts and banking information remained secure, but details pertaining to USD deposits and investment ranges were leaked.

    The maximum purchase on Swan Bitcoin varies by the purchase method. Instant buys are capped at $50,000 per day at the highest level. Limits on recurring purchases vary by purchase period.

    Yes, in August 2022, Swan Bitcoin released its long-awaited mobile app for Android and IOS devices. While the Swan Bitcoin website was already optimized for mobile devices, releasing an app has dramatically improved the platform's accessibility.

    Final Verdict and Scores

    Swan Bitcoin is an excellent place for new or experienced crypto traders to go all-in on Bitcoin. However, this platform may not be ideal for those who wish to diversify their portfolios or spend large amounts. With that said, Swan Bitcoin is a solid option for investors who want to utilize dollar-cost averaging to buy Bitcoin on an easy-to-use platform.

    To round off our Swan Bitcoin review, the platform offers a safe and easy way to acquire Bitcoin by regularly converting a set amount of earnings into Bitcoin with recurring purchases. However, the lack of advanced features and the comparatively high 0.99% trading fee makes the exchange difficult to recommend as a general-purpose platform.

    To highlight how Swan Bitcoin performs across core exchange metrics, we've awarded aspects of the site a score out of five and summarized our findings below.

    Review CriteriaHWC Score
    Features3.5 / 5
    Supported Fiat and Deposit Methods3.5 / 5
    Supported Crypto & Trading Pairs1 / 5
    Fees3.5 / 5
    Ease of Use4.5 / 5
    Customer support3.5 / 5
    Security Measures4 / 5
    Mobile App4 / 5
    Kevin GrovesKevin GrovesKevin Groves

    Kevin started in the cryptocurrency space in 2016 and began investing in Bitcoin before exclusively trading digital currencies on various brokers, exchanges and trading platforms. He started HedgewithCrypto to publish informative guides about Bitcoin and share his experiences with using a variety of crypto exchanges around the world.

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