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bitFlyer Review

bitFlyer is a Toyko-based crypto exchange with millions of users around the world. However, with only 11 assets available to trade, creating a well-diversified portfolio on the platform is difficult.

Hedge with Crypto aims to publish information that is factual and accurate as of the date of publication. For specific information about a cryptocurrency exchange or trading platform please visit that provider’s website. This information is general in nature and is for educational purposes only. Hedge with Crypto does not provide financial advice nor does it take into account your personal financial situation. We encourage you to seek financial advice from an independent financial advisor where appropriate and make your own enquiries.

Our Take

3.8 / 5
HedgewithCrypto Score We provide an overall weighted average rating out of 5 stars. Our ratings are based on objective criteria like the ease of use, fees, deposit methods, customer support and availability. Our reviews are not influenced by 3rd parties. Click here for further information about our rating methodology and a full list of categories we review against.

Bottom line:

bitFlyer is a stable and secure cryptocurrency platform that is easy to use and offers deep global liquidity for the purchase of digital assets. The instant buy and sell feature is a great method for beginners to start a crypto portfolio with competitive fees below 0.1% per trade. However, the advantages stop there and serious crypto traders will not find staking, earning interest or leverage trading compared to the larger platforms like Kraken and Binance.

While bitFlyer is likely suitable for a beginner, those looking to utilize technical indicators or charting tools will need to look for an alternative platform. Furthermore, with just 11 available cryptocurrencies, users are quite limited in what they can invest in.

  • Trading Fees:

    From 0.1%

  • Currency:

    EUR, USD & JPY

  • Country:

    Europe, USA & Japan

  • Promotion:

    None available at this time

Pros and cons

  • Secure Exchange
  • Low Trading Fees
  • Easy to Use
  • Only 11 Cryptocurrencies
  • No Live Customer Support

Pros Explained

  • Secure Exchange. bitFlyer is a secure exchange for crypto trading that is yet to suffer a hack. With the platform opting to keep the majority of client funds in cold storage, it’s unlikely that users will be left out of pocket as a result of a hack. Considering the prevalence of digital attacks in the crypto space, bitFlyer’s commitment to security is likely to resonate with investors.
  • Low Trading Fees. Nobody wants to be charged excessive amounts simply for trading. Thankfully, bitFlyer's fee structure is very competitive, even in the lower tiers. With a 0.1% trading fee, users can ensure they're getting the most for their money.
  • Easy to Use. For those new to the space, it can take time to work out how to use a crypto exchange. However, bitFlyer guides its users throughout the entire process and boasts an intuitive design, perfect for beginners looking to make their first investments.

Cons Explained

  • Only 11 Cryptocurrencies Supported – Most popular exchanges support hundreds to thousands of cryptos. However, with just 11, bitFlyer comes in far below the average. As such, the platform is only viable for investors looking to branch into a narrow range of assets.
  • No Live Support – Another area that lets bitFlyer down is its customer support. While the exchange does enable users to get assistance through a ticket system and a help center, the lack of live support means people could be waiting a while to get a response to a query.

bitFlyer Compared and Alternatives



0.1% (spot) and 0.02% / 0.04% (Futures)

We provide an overall weighted average rating out of 5 stars. Our ratings are based on objective criteria like the ease of use, fees, deposit methods, customer support and availability. Our reviews are not influenced by 3rd parties. Click here for further information about our rating methodology and a full list of categories we review against.
4.8 / 5

Up to $100 welcome bonus

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Coinbase LogoCoinbase


0.4% (maker), 0.6% (taker)

We provide an overall weighted average rating out of 5 stars. Our ratings are based on objective criteria like the ease of use, fees, deposit methods, customer support and availability. Our reviews are not influenced by 3rd parties. Click here for further information about our rating methodology and a full list of categories we review against.
4.7 / 5

$5 BTC bonus (USA only)

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0.16% (maker) and 0.26% (taker)

We provide an overall weighted average rating out of 5 stars. Our ratings are based on objective criteria like the ease of use, fees, deposit methods, customer support and availability. Our reviews are not influenced by 3rd parties. Click here for further information about our rating methodology and a full list of categories we review against.
4.8 / 5

None available at this time

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bitFlyer At A Glance

Exchange NamebitFlyer
FeaturesLightning Exchange, Recurring Buy, Instant Buy
Accepted Fiat CurrenciesUSD, EUR, JPY
Deposit MethodsBank Transfer, PayPal, Credit/Debit Card
Supported Cryptocurrencies11
Number of Trading Pairs0.1% for Bitcoin/Ethereum trading pairs
Trading Fees11 Available Denominated in Account Currency (EUR, USD, JPY)
Customer SupportHelp Center, Ticket System
Security MeasuresCold Storage, 2FA, Multi-Sig, SHA-2 Encryption
Mobile AppYes (Android and iOS)

bitFlyer Exchange Overview

bitFlyer is a cryptocurrency trading platform and licensed financial institution that is regulated and operates in several jurisdictions across the world including Japan, Europe and the United States. Used by over 2 million users, it provides a safe and easy platform for users to trade the world's most popular cryptocurrencies and is often featured in online publications such as TechCrunch, The Wall Street Journal and CoinDesk.

bitflyer homepage

Review of the Top Features on bitFlyer

bitFlyer Lightning Exchange

Well-suited for experienced traders, the bitFlyer Lightning Exchange is an advanced trading platform that enables users to perform technical analysis of crypto trading pairs. The bitFlyer Lightning platform has candlestick charts and uses various technical indicators, including RSI, MACD, Estimated Moving Average (EMA), Bollinger Bands, and several others. These are all valid trading tools for experienced traders to utilize. Furthermore, the bitFlyer Lightning Exchange uses the standard order book format, making it possible for users to see unfilled orders.

Related: What is the best lightning wallet?

bitflyer lighting screenshot

bitFlyer Lightning supports API integration, allowing users to build and test crypto trading bots. While this does require programming experience, bitFlyer could be integrated with some of the best cryptocurrency trading bot platforms, such as Pionex, 3Commas, Bitsgap, and Coinrule.

While the bitFlyer Lightning Exchange features are satisfactory, they remain limited. For example, the range of indicators for crypto trading is sparse, and the Lightning Exchange is only available for BTC and ETH pairs. As such, the Lightning Exchange will only be helpful to beginners looking for a bit more detail; traders aiming to plot complex strategies will need to look elsewhere.

bitFlyer Instant Buy

BitFlyer has a feature called ‘Instant Buy' that allows users to buy cryptocurrencies using a credit card instantly. The Instant Buy option is excellent for beginners looking for a fast and straightforward way to buy crypto assets and is supported by both the bitFlyer web platform and mobile app. However, the details about the price history and flow of orders are limited when using Instant Buy, meaning that anyone wanting to perform analysis before buying should use the more advanced Lightning Exchange.

bitflyer instant buy screenshot

Recurring Buy

Another interesting feature of the bitFlyer exchange is its recurring buy capabilities. Users can set a frequency (daily, weekly, monthly), date, and amount to invest, with bitFlyer automatically executing the transaction in line with the investor's wishes.

Perfect for investors that utilize Dollar-Cost-Averaging (DCA), a common investing technique that enables people to invest over time while minimizing risk, the recurring buy feature ensures that investors will never forget to make a purchase.

bitflyer reoccuring buy

Account Creation & ID Verification

Creating a bitFlyer account is an easy process. All that’s required is an email address and password. However, as part of the verification process, users must input details pertaining to earnings and the source of investment funds.

To be able to trade, deposit, or withdrawal on bitFlyer, users must complete the know-your-customer (KYC) verification process. The verification process is straightforward, users scan a QR code, then take a picture of themselves and a valid photo ID (passport, driving license) using a mobile device.

Supported Fiat and Deposit Methods

Offering support for a good range of fiat currencies and deposit methods is crucial for accessibility. Unfortunately, bitFlyer only accepts EUR, USD, and JPY, meaning users looking to deposit in GBP, AUD, or other fiat currencies have been alienated.

There are slightly more options when it comes to depositing funds. Users can choose between bank transfers, credit/debit cards, PayPal, and cryptocurrency. Although the supported fiat currencies are limited, there are ample options for investors looking to deposit, boosting the platform’s overall rating.

Supported Crypto & Trading Pairs

bitFlyer supports 11 of the largest cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), Bitcoin Cash (BCH), Ethereum Classic (ETC), Litecoin (LTC), Stellar (XLM), and Bitcoin Cash (BCH).

The above assets can be traded against fiat currencies, including EUR, JPY, and USD as mentioned. However, we found bitFlyer’s range of supported cryptocurrencies to be limited compared to other trading platforms. As such, investors looking to buy and sell a wide range of less-known assets might be better to find an alternative platform. For example, we’ve reviewed Binance, the world’s largest exchange by volume which has over 600 supported assets.

bitFlyer supported Assets

bitFlyer Fees

bitFlyer Europe Fees

The bitFlyer Europe exchange offers a competitive fee structure that starts from 0.20% to buy crypto instantly using Euros and is based on a 30-day trade volume. Traders that buy and sell cryptocurrencies on the exchange do not incur a trading fee.

There are no fees to deposit EUR into a bitFlyer wallet using SEPA. However, there is a small transaction fee of €0.30 for ≤ €250,000.00 and €10.00 for > €250,000.00 to withdraw Euros back to a bank account which is very reasonable compared to other cryptocurrency exchanges.

Trading Volume (30 Day)Lightning Spot FeeInstant Buy/Sell Fee
€0 – Less than €1 million0.20%None
€1 million – Less than €10 million0.15%None
At least €10 million0.10%None

bitFlyer USA Fees

The fee structure for bitFlyer users in the United States varies slightly. But, overall, the fees for buying crypto are competitive with other US-based exchanges. While there are no fees to deposit USD into a bitFlyer wallet using a bank deposit via ACH and Fedwire, there is a $20 withdrawal fee using Fedwire, which is a little high for beginners. Users should use ACH as there are no withdrawal fees.

The trading fees on bitFlyer US start from 0.1% and reduce with volume. The fee structure has recently changed since our last review. Previously, users with less than $1 million in monthly volume were charged at 0.12%, with the next available tier for users transacting between $1 and $10 million having a fee of 0.07%.

Trading Volume (30 Day)Lightning Spot FeeInstant Buy/Sell Fee
$0 to $50,0000.10%None
$50,000 to $500,0000.09%None
$50,000 to $1 million0.08%None

bitFlyer Japan Fees

The trading fees with bitFlyer Japan are considered to be low and competitive. Like the other regions, the fee gradually reduces with increased trading volume based on the previous 30-day period. The costs are very competitive compared to Coincheck, another major crypto exchange in Japan.

There are no fees to deposit and withdraw JPY into a bitFlyer account using a bank transfer through SBI Sumishin Netbank. However, it’s important to note using other payment methods can incur a transaction fee of up to 330 JPY for each deposit.

Trading Volume (30 Day)Lightning Spot FeeInstant Buy/Sell Fee
Less than 100,000 JPY0.15%None
100,000 to 200,000 JPY0.14%None
200,000 to 500,000 JPY0.13%None

bitFlyer Fees Compared

To make it easy to see how bitFlyer compares against other exchanges, we’ve included a table of trading fees from prominent crypto exchanges. As most exchanges have switched to a tier-based structure, we’ve included the lowest tier figures as they’ll apply to most readers.

Exchange NameTrading Fee (US)

bitFlyer Ease of Use

The bitFlyer dashboard is the default window after signing into an account and is laid out well, providing a snapshot of assets within the bitFlyer wallet. Users can also quickly find market information on the right, like the current BTC price in fiat currency. There is a helpful navigational menu on the left with quick links to other bitFlyer features.

bitFlyer dashboard screenshot

Users wanting to buy crypto on bitFlyer can do so with ease. After navigating to the buy/sell section using the quick links, users set up an order, and view statistics like a 24-hour high/low and overall market cap.

While buying and selling Bitcoin and other cryptos is simple, the bitFlyer exchange lacks charting tools or indicators. As such, users are forced to use an external platform like TradingView to plot strategies. The lack of tools is detrimental to the exchange’s usability and isn’t excusable, considering how standard TradingView integration has become.

ETH page on bitflyer

bitFlyer Mobile App

The bitFlyer exchange has a mobile trading app that supports iOS and Android devices, meaning that investors can download the bitFlyer Wallet App from the Google Play Store or the iOS App Store. The app enables users to buy, trade, and sell digital currencies on the move at any time. The bitFlyer mobile app boasts a clean and easy-to-navigate interface. The home screen shows all tradable assets and critical information like price and 24-hour performance as shown below.

bitflyer mobile app screenshots

A news section collates articles from CoinTelegraph to provide users with general market information. While undeniably a bonus, it would be nice to see bitFlyer add articles from other outlets to avoid biased opinions.

Users wanting to buy or sell crypto on the app can do so without hassle. However, while a basic price chart is easily viable, users cannot draw on the chart or add any indicators, which is not ideal for technical traders.

Users of the mobile bitFlyer exchange awarded the app an average rating of 3.5/5 stars. However, the lack of reviews indicates that most exchange users trade on the web platform.

bitFlyer Wallet Security

To create an environment where its users feel safe making Bitcoin transactions, bitFlyer utilizes the highest security standards. The website includes security measures such as SSL certificates, SHA-2 encryption, and web application firewalls. Users’ funds in the bitFlyer wallet are also kept safe by using various industry-standard techniques, including, Two-factor authentication (2FA), cold storage for client assets, and multi-signature verification.

When writing this bitFlyer review, the exchange has not suffered any hack. However, the bitFlyer exchange is yet to provide proof of reserves, something likely to off-put security-conscious investors. While bitFlyer’s security measures align with industry standards for the best crypto exchanges, we recommend users always transfer their assets to an external wallet. If you don’t have a wallet, read our article on the safest cryptocurrency wallets.

Customer Support

The bitFlyer website has a comprehensive help center that enables beginners to quickly find crucial information related to getting started with the exchange and common problems often faced by users. Articles on the help center are divided into categories, with users also able to search for specific topics.

Furthermore, bitFlyer features a ticket support system to request custom assistance. While responses typically take less than 24 hours, the lack of live chat or phone support options leaves something to be desired. While most users praised the support team, some stated that the company refused to pay any referral bonuses, hindering consumer trust.

Frequently Asked Questions

Is bitFlyer safe?

As it stands today, bitFlyer has not suffered a major security breach and appears to be a safe exchange to buy Bitcoin and other cryptocurrencies instantly. The website features several security measures to prevent a digital attack. Furthermore, client funds stored with bitFlyer are held in cold storage and protected with 2-factor authentication.

Can US Investors Trade With bitFlyer?

Residents of the United States can buy, trade, store and sell Bitcoin and other digital assets, such as stablecoins, on bitFlyer via its bitFlyer US branch. bitFlyer US is a separate entity from the European and Japanese exchanges, meaning users in the US will need to create an account on the bitFlyer US website.

Does bitFlyer Have An Affiliate Or Referral Program?

bitFlyer offers both a referral program and an affiliate program. Users promoting the bitFlyer via the referral program can expect to earn €10 paid in BTC for each qualified user brought to the platform. The US affiliate program enables users to make up to €50 but has stricter qualification requirements.

How We Rated It

CategoryHedge With Crypto Rating
Features4 / 5
Supported Fiat Currencies and Deposit Methods3.5 / 5
Supported Cryptocurrencies and Trading Pairs3.6 / 5
Fees4.5 / 5
Ease of Use3.5 / 5
Customer Support3.6 / 5
Security Measures4 / 5
Mobile App3.7 / 5

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