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    Trust Wallet Review 2023: Wallet Features, Safety, Pros and Cons

    Updated: Jan 20th, 2023
    Kevin Groves
    Kevin Groves
    Trust Wallet Review 2023: Wallet Features, Safety, Pros and Cons

    Trust Wallet is one of the crypto industry’s most-used non-custodial wallets. With a simple and clean user interface that supports millions of digital currencies, it has built a reputation for being one of the sector’s best crypto wallet solutions. This Trust Wallet review will explore the pros and cons, usability and its best (and worst) features to help crypto traders decide if this wallet will be suited to their financial needs.

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    Our Trust Wallet Review – Quick Verdict

    Trust Wallet is a secure, versatile wallet that presents a great middle ground between simplicity and depth. The wallet does all the basics well – sending, receiving and storing digital currencies on the platform is a breeze. Features such as in-app staking, a massive list of supported cryptocurrencies, and an excellent security record make Trust Wallet one of the best non-custodial wallets available to investors. However, the wallet is better suited to Android and Windows users.

    Key features of the Trust Wallet include:

    • In-built exchange feature for buying, swapping and selling cryptocurrencies
    • Mobile app for iOS and Android
    • Support for storing thousands of digital currencies, including custom tokens
    • In-app support for staking 12+ crypto assets
    • Decentralized application and DeFi browser

    Trust Wallet Pros:

    • The wallet can store “custom tokens”, meaning there’s technically no limit to the number of cryptocurrencies it can support
    • Trust Wallet comes with an in-built decentralized exchange and dApp browser
    • Customers can stake 12 different assets directly through the Trust Wallet platform
    • Trust Wallet is one of the easiest wallets to set up and start using, especially when installing the smartphone app

    Trust Wallet Cons:

    • No cold storage, making it less secure than hardware alternatives like Ledger or Trezor
    • Customer support isn’t great for new users
    • Lack of a dApp browser for iOS devices after being removed in 2021

    Trust Wallet At A Glance

    Wallet NameTrust Wallet
    Supported Cryptocurrencies60+ native cryptocurrencies, and thousands more that can be custom additions
    In-built Crypto ExchangeYes (for crypto and fiat)
    Available AsMobile app, browser extension
    Hardware Wallet CompatibleNo
    Customer SupportEmail and FAQ page
    PricingFree (crypto transfer network costs apply)

    Trust Wallet Overview & Background

    Trust Wallet was launched in late 2017 by Viktor Radchenko as part of the DeFi and altcoin explosion. The non-custodial wallet quickly surged in popularity and was acquired by the world’s biggest exchange, Binance (although the company maintains no custody over users’ assets). As of Q4 2022, Trust Wallet boasts over five million active monthly users, making it one of the world’s most popular crypto applications.

    trust wallet websitetrust wallet website

    The wallet was originally intended as a mobile-first application and is accessible via the Apple and Google Play stores. In recent times, Trust Wallet has expanded its flexibility to support installation as an extension for Chrome, Brave, Opera, Edge and other browsers.

    Trust Wallet Comparisons & Alternatives

    Trust Wallet sits atop one of the world’s most popular wallets (alongside MetaMask and Zengo Wallet). The platform supports 25 million users, 5 million of which are active every month. It has excellent support for decentralized applications, and the ability to add custom tokens makes it a flexible storage solution for investors. However, there are still other hot wallets that may be worth considering.

    WalletSupported CryptoCostMobile AppIn-App Exchange
    Trust Wallet4.5M+FreeYesYes
    MetaMask500,000+FreeYesYes
    ZenGo70+FreeYes (mobile only)Yes
    Coinbase Wallet100,000+FreeYesYes

    Review of the Top Features on Trust Wallet

    Custom tokens

    Trust Wallet claims to support four million+ digital assets. Users can only directly access about 60 cryptocurrencies on the main website and wallet platforms, which is far less than most competitors. It does include most major tokens and coins, such as Bitcoin, Ethereum, Binance Coin and Dogecoin.

    Trust Wallet also supports the addition of custom tokens to the wallet. Adding a custom token to the platform is a little arduous, but it should only take a few minutes. To get started, customers need to find the custom token address for the desired asset through a blockchain browser like BSCScan or Etherscan. They can then input this address into Trust Wallet, which will now support storing, sending, and receiving the new digital currency.

    Trust wallet support assets and tokensTrust wallet support assets and tokens

    Trust Wallet mobile app

    Trust Wallet was originally designed as a mobile-first platform, meaning the wallet is largely optimized for use on smartphone devices. Thanks to support from Binance’s wealth of riches, the application is constantly updated, super easy to install, and free from most common bugs. Using the Trust Wallet mobile app to manage a digital currency portfolio is a seamless experience.

    Trust Wallet’s prowess as a mobile-friendly wallet is reaffirmed by its strong customer ratings. The platform has received a 4.6/5-star rating from 10M+ downloads on the Google Play store and boasts a similarly impressive 4.7/5-star rating on the Apple App store.

    Decentralized App browser

    The world of decentralized finance exploded in 2017 as Ethereum and its associated applications surged in popularity. The DeFi ecosystem expanded significantly to support various exciting possibilities, including passive income generation, blockchain-based gaming, and digital artwork (NFT) creation.

    To accommodate this, Trust Wallet has built a native dApp browser accessible via its mobile app. According to the website, the dApp browser can access any Web3 application hosted on the Binance Smart Chain or Ethereum networks. There are even a select few top-tier dApps that have been optimized for integration with Trust Wallet. These platforms are accessible via a “dApp Marketplace”.

    Customers can access a huge range of useful and popular dApps, such as:

    • 1inch (decentralized exchange)
    • Axie Infinity (turn-based strategy game utilizing NFTs)
    • AAVE (liquidity protocol)
    • OpenSea (world’s largest NFT marketplace)

    Like with many competing platforms, Apple has removed support for Trust Wallet’s dApp browser on iOS devices. Android and Chrome extension users will have no trouble accessing the dApp browser.

    In-App exchange

    Trust Wallet's in-built exchange lets customers easily add digital currencies to their portfolios. Each of the 60 native cryptocurrencies – including major coins and some obscure options like Thunder Token and Ontology – can be purchased via credit or debit card. Purchased assets are directly added to the user's Trust Wallet. The decentralized exchange that allows customers to buy and swap assets is hosted on the Kyber Network and charges a variable fee depending on network congestion.

    Generally speaking, buying crypto with a wallet (especially using a card) isn't a very cost-effective method of adding digital assets to a portfolio – although it is rather convenient. Buying minimums are $50 USD, and maximums are $20,000 USD. A cheaper option would be to obtain crypto on an exchange like Coinbase and transfer to Trust Wallet for storage.

    In-Built Staking

    Given Trust Wallet’s powerful dApp browser, DeFi-savvy customers can already leverage the profit-making potential of staking digital currencies directly on-chain. However, those with less experience may find such a process intimidating. Trust Wallet has addressed this by adding native support for staking Proof-of Stake tokens directly from within the wallet. The annual percentage yields (APYs) on offer are relatively competitive and about what most would expect from staking on an exchange or wallet. The assets available for staking are:

    • Binance Coin (BNB)
    • Tron (TRX)
    • Tezos (XTZ)
    • Cosmos (ATOM)
    • Terra (LUNA)
    • VeChain (VET)
    • Callisto (CLO)
    • Osmosis (OSMO)
    • Kava (KAVA)
    • TomoChain (TOMO)
    • IoTeX (IOTX)
    • Algorand (ALGO)

    There are quite a few popular staking coins that are absent from Trust Wallet’s list. Solana, Polygon, Cardano and Ethereum are all notably missing – however, the platform may add support for these assets in the future.

    Build an NFT collection

    Although the NFT craze has cooled off a little since its meteoric rise in previous years, several wallets have prioritized adding support for storing these digital assets alongside traditional cryptocurrencies. Trust Wallet allows NFTs from the Ethereum and Binance Smart Chain networks to be added to the platform. This makes it easy for collectors to view their favorite digital artwork/media, as well as send and receive new purchases. NFT holdings can be accessed via the Trust Wallet “NFTs” tab, which keeps everything separate and organized.

    Supported Cryptocurrencies

    Trust Wallet is generally configured to support two major crypto networks – Ethereum and Binance Smart Chain. Customers can add NFTs and browse dApps hosted on these two blockchains. More experienced investors using Trust Wallet’s browser extension can also access apps, coins, and features from even more protocols, including Solana, Avalanche, and Polygon.

    Custom tokens allow investors to store pretty much any token from a supported blockchain, so long as they have its contract address. Excluding this, Trust Wallet supports approximately 60 digital currencies, such as:

    • Bitcoin (BTC)
    • Ethereum (ETH)
    • Binance Coin (BNB)
    • Tron (TRX)
    • Algorand (ALGO)
    • Litecoin (LTC)
    • Ripple (XRP)
    • Dogecoin (DOGE)
    • Solana (SOL)

    Trust Wallet Ease of Use

    Trust Wallet is a powerful wallet that can be integrated with thousands of decentralized applications, or set up to support the addition of millions of obscure crypto assets. Despite its potential flexibility, the platform is renowned for its simplicity and ease of use. Even the most inexperienced crypto investor will find installing Trust Wallet and creating an account straightforward. Navigating between the application’s various assets and features is simple, with most options accessible with a tap. The dashboard is clean, and an in-built charting feature makes it easy for customers to assess the performance of their holdings.

    It is worth mentioning that the wallet’s user interface is better optimized for mobile devices, and novices should likely start their journey by downloading the smartphone app rather than the browser extension.

    Costs & Fees

    Trust Wallet is completely free to use – no matter which version of the platform is installed. There are no costs associated with setting up a wallet or fees for persistent storage. However, transferring cryptocurrency comes with an innate cost, as miners and validators are “rewarded” for verifying transactions on the blockchain.

    Therefore, it will likely cost new customers a small gas fee whenever they transact crypto to and from Trust Wallet. The amount charged is highly variable and depends on network congestion, blockchain scalability, and other factors. The gas fee per transfer may be less than a cent, or it might be 10+ dollars. However, none of these costs are caused by the Trust Wallet team.

    Utilizing Trust Wallet’s credit card service for buying and selling certain digital currencies will incur a transaction fee. The base fee is typically 1% of the transaction total, on top of whatever the third-party exchange charges (which can be 1%+ too). Therefore, Trust Wallet is not a very cost-effective exchange for purchasing crypto, and it's a good idea to cut out the middleman and buy directly from a reputable broker or exchange. With that said, customers can waive the initial 1% fee by holding 100+ TWT – Trust Wallet’s native token – in their wallets.

    Wallet Security

    Trust Wallet is a non-custodial, decentralized wallet that does not store users’ funds on any of its servers. Additionally, control of the wallet’s private keys is completely in the hands of the customer. This means that Trust Wallet’s security largely comes down to an individual’s ability to safely store, access, and manage their private keys, seed phrases, and passwords.

    What are private keys? Private keys explained and how they work.

    The mobile app supports adding extra barriers for hackers, such as biometric login (Face/Touch ID) or an auto-lock feature. In its 5+ years of operation, Trust Wallet has never encountered a major security incident on its side and is a fantastic, safer alternative to storing crypto on a centralized exchange.

    However, Trust Wallet is ultimately a “hot” (online) wallet, so if a user’s private keys are stolen, their assets can be compromised. In addition, Trust Wallet is yet to build support for integrating hardware wallets for “cold” (offline) storage. Investors with large portfolios who prioritize security may wish to use a secure hardware wallet such as Trezor T or the Ledger Nano X instead.

    Trust Wallet Customer Support

    Unfortunately, Trust Wallet does not offer any direct forms of customer support, such as live chat or a bot. The easiest way of having any questions addressed is via the website’s ticketing system, which is essentially the same as sending the support team an email.

    Trust Wallet also has a FAQ page with various “solution articles”, which walk users through fixes for the most common problems. However, the page is a little messy and only currently contains seven guides. Instead, it is recommended users head over to the very active and helpful Trust Wallet community, which comprises hundreds of articles in the style of forum posts.

    Frequently Asked Questions

    Yes, Trust Wallet is widely regarded as a safe and reputable wallet. The platform is non-custodial, meaning security is largely in the hands of the wallet’s individual owner, rather than the Trust Wallet development team. Users can also add extra security measures to their wallet, such as biometric login and auto-locking.

    As of 2023, investors cannot directly withdraw fiat currency (like USD or GBP) through the Trust Wallet app. Instead, customers must send their crypto holdings to a reputable exchange like Binance or Coinbase. From there, customers can swap their digital assets for fiat and withdraw them to their bank accounts. For a full guide on how to withdraw from Trust Wallet, read this tutorial with the exact steps.

    There are no upfront costs to setting up or using a Trust Wallet account. However, transferring cryptocurrencies will incur a small “gas fee”, which will vary in value depending on network congestion. In addition, using the Trust Wallet exchange will cost at least 1% per transaction.

    There is no minimum amount of crypto one can send to their Trust Wallet account, so long as they can afford to pay the variable gas fee. However, customers using Trust Wallet to buy crypto will need to spend at least $50 USD to purchase assets like Bitcoin and Ethereum.

    Final Verdict

    Trust Wallet has shone through despite stiff competition to become one of the blockchain industry’s most trusted and popular non-custodial wallets. The platform is renowned for its simplicity, sporting a superb and intuitive user interface, and providing a seamless DeFi browsing experience. Several excellent features are included in a Trust Wallet account, such as staking opportunities and support for NFT storage.

    Of course, no application is without its negatives – no matter how minor. Trust Wallet only has innate support for approximately 60 digital currencies, requiring users to add custom token addresses to store any non-listed assets. Trust Wallet is yet to add integration for hardware wallets, which would add an extra level of safety for the uber-security conscious.

    Overall, Trust Wallet has nearly everything one could ask out of a non-custodial wallet. It’s safe, easy to use, and can be downloaded as a browser extension or mobile application. Although some may prefer a competitor's navigation experience and layout, most investors can rest easy knowing their funds are safe and sound in a wallet like Trust.

    Kevin GrovesKevin GrovesKevin Groves

    Kevin started in the cryptocurrency space in 2016 and began investing in Bitcoin before exclusively trading digital currencies on various brokers, exchanges and trading platforms. He started HedgewithCrypto to publish informative guides about Bitcoin and share his experiences with using a variety of crypto exchanges around the world.

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