Crypto.com Review

Hedge with Crypto aims to publish information that is factual and accurate as of the date of publication. For specific information about a cryptocurrency exchange or trading platform please visit that provider’s website. This information is general in nature and is for educational purposes only. Hedge with Crypto does not provide financial advice nor does it take into account your personal financial situation. We encourage you to seek financial advice from an independent financial advisor where appropriate and make your own inquiries.

Bottom line:

Crypto.com is one of the best crypto platforms and apps available and offers a wide variety of features divided into a beginner-friendly app and a more feature-rich exchange. It is excellent for beginners to buy cryptos securely using a credit/debit card anywhere in the world. However, traders looking for advanced features can derive value from the Crypto.com Exchange, making the platform great for traders and investors of all skill levels.

How We Rated Crypto.com

Review Criteria	HWC Score
Features	4.6 / 5
Supported Fiat and Deposit Methods	4.6 / 5
Supported Crypto & Trading Pairs	4.5 / 5
Fees	4.5 / 5
Ease of Use	3.9 / 5
Customer support	3.5 / 5
Security Measures	3.5 / 5
Mobile App	4.5 / 5

Pros Explained

• Suitable for the general public, Crypto.com is divided into two platforms. As such, it offers many features while remaining accessible, making it one of the most all-encompassing trading platforms available.
• Very competitive fees. The base trading fees charged by Crypto.com are 0.075%, one of the lowest in the industry. As such, the platform is excellent for investors or traders looking to maximize their returns.
• Feature-rich platform. Crypto.com is on the cutting edge of crypto. The platform is packed with valuable features, which means there's something available for everyone. Additionally, users are unlikely to be left having to switch to another exchange because Crypto.com has neglected to add a new feature, improving the platform's longevity.

Cons Explained

• Previously hacked. While Crypto.com is known for offering strong security, the hack it suffered in early 2022 significantly impacted consumer confidence.
• Platform split into sections is confusing. Although it has benefits, having Crypto.com split into two platforms with different features and fees makes things far more confusing, such as transferring assets between the Crypto.com App and the Exchange.

Crypto.com Comparisons and Alternatives

The team at Hedge With Crypto has written detailed comparisons and alternatives of Crypto.com with other platforms with similar features. These include Crypto.com vs Coinbase and Crypto.com vs Swyftx.

EXCHANGE	CRYPTO ASSETS	TRADING FEES	RATING	PROMOTION	WEBSITE	REVIEW
Binance	385	0.1% (spot) and 0.02% / 0.04% (Futures)	Rating We provide an overall weighted average rating out of 5 stars. Our ratings are based on objective criteria like the ease of use, fees, deposit methods, customer support and availability. Our reviews are not influenced by 3rd parties. Click here for further information about our rating methodology and a full list of categories we review against. 4.8 / 5	Up to $100 welcome bonus	Visit Binance	Binance Review
Kraken	222	0.16% (maker) and 0.26% (taker)	Rating We provide an overall weighted average rating out of 5 stars. Our ratings are based on objective criteria like the ease of use, fees, deposit methods, customer support and availability. Our reviews are not influenced by 3rd parties. Click here for further information about our rating methodology and a full list of categories we review against. 4.8 / 5	None available at this time	Visit Kraken	Kraken Review
eToro	79	1%	Rating We provide an overall weighted average rating out of 5 stars. Our ratings are based on objective criteria like the ease of use, fees, deposit methods, customer support and availability. Our reviews are not influenced by 3rd parties. Click here for further information about our rating methodology and a full list of categories we review against. 4.7 / 5	None available at this time	Visit eToro Cryptocurrency is offered by eToro USA LLC (“the MSB”) (NMLS: 1769299) and is not FDIC or SIPC insured. Investing involves risk, and content is provided for educational purposes only, does not imply a recommendation, and is not a guarantee of future performance. [website domain name] is not an affiliate and may be compensated if you access certain products or services offered by the MSB.	eToro Review

Crypto.com At A Glance

Founded in 2016, Crypto.com is a world-renowned Singapore-based platform for buying and selling crypto assets. The company is regulated by the Financial Conduct Authority (FCA) and the Cyprus Securities and Exchange Commission (CySEC), providing a secure way for its 80+ million users to access the cryptocurrency market.

Crypto.com is split into two platforms: the Crypto.com mobile app and the Crypto.com exchange. While the former is designed to be as easy as possible, the latter is a more feature-rich platform intended for users who frequently trade crypto.

Exchange Name	Crypto.com
Features	ICO Calender, Earning Products, Trading Bots, Lending, Sub Accounts, Native Coin, Visa Debit Card, Crypto.com Pay
Accepted Fiat Currencies	USD, EUR, GBP, AUD, CAD, +20 Others
Deposit Methods	Credit/Debit Card, Wire Transfer, Direct Deposit, PayPal, Crypto
Supported Cryptocurrencies	293
Number of Trading Pairs	493
Trading Fee	0.075%
Customer Support	Help Center, Live Chat
Security Measures	2FA, Regulated Banks, Cold Storage, Address Allowlisting
Mobile App	Yes (Android and IOS)

Crypto.com Features Reviewed

Feature-Rich

Crypto.com is highly intuitive, user-friendly, and easy to use. Furthermore, the company offers a streamlined app and a dedicated exchange for trading crypto, making the platform suited to various levels and experiences.

Buy Crypto At True Cost

Users looking for the best way to buy crypto could feel disheartened by the substantial spread fees many exchanges charge. However, Crypto.com enables users to purchase crypto at actual cost, making it an excellent tool for maximizing value.

Crypto.com Earn

A benefit of using Crypto.com is the ability to earn interest on cryptocurrencies. To obtain the bonus, the deposited assets must be held within Crypto.com to earn up to 12.5% p.a. on crypto and 6.5% for stablecoins (at the time of writing). The Crypto.com Earn interest amount is paid out weekly in the deposited coin. For example, Bitcoin (BTC) deposits will earn interest paid in BTC.

Staking 50,000 or more CRO tokens unlocks an additional 2% p.a. interest on fixed-term contracts. However, the extra interest is paid in CRO tokens, not the original asset. Crypto.com Earn supports 11 digital currencies, including popular coins like Bitcoin, Ethereum, Litecoin, XRP, and Binance Coin, with live prices and charting available.

Crypto.com Lending

If something unexpected occurs, investors could be forced to sell a portion of the crypto holdings, but doing so can have complex tax implications. However, Crypto.com offers a lending platform enabling users to use crypto assets as collateral for a loan.

After depositing an accepted cryptocurrency, users can receive their loan instantly and pay it flexibly over 12 months. Furthermore, the interest accrued from an active loan can be reduced by staking at least 100,000 of Crypto.com's native coin, CRO.

Crypto.com Trading Bots

Trading or investing in cryptocurrency can be time-consuming, but Crypto.com has released two trading bots on their exchange to help automate the process. Those looking to invest in crypto regularly can utilize the dollar-cost-averaging (DCA) bot to invest in specific cryptocurrencies at predetermined intervals. The exchange offers various investable baskets containing a particular category of assets (e.g., smart contract assets, top 10 assets), but users can also create custom baskets to fulfill specific investment goals.

Crypto.com has also created grid bots that buy and sell cryptos when specific requirements are met. Unfortunately, no pre-built user-created bots are available, but Crypto.com does offer an auto mode, making the service accessible to anyone.

Sub-Accounts

To assist users with managing their accounts, Crypto.com enables users to create free sub-accounts. Designed so users can divide their trading funds and open multiple positions on the same asset, Crypto.com sub-accounts are simple to create and have unique wallets, making them an excellent tool for experienced traders looking to make account management easier.

CRO Token

Like Binance, Crypto.com offers its native cryptocurrency, Cronos (CRO), which provides holders several benefits when staking CRO tokens.

Staking CRO on the Crypto.com app provides:

• Increased cashback
• Better Crypto.com Earn rewards

Staking CRO on the Crypto.com exchange provides:

• Rebate when paying trading fees with CRO
• Earn Increased interest on CRO balance

Crypto.com ICO Calendar

Crypto.com offers an Initial Coin Offering (ICO) calendar for users looking to invest in low-cap projects. There are regularly 5-10 coin launches at any given time, providing investors with an excellent opportunity to find their next favorite project – but it also means there is often less participation and fewer high-quality projects than other crypto launchpads.

MCO VISA Card

Crypto.com offers a Bitcoin Debit Card provided by Visa to spend crypto and earn up to 5% cashback rewards. Other than a $4.99 issuance fee, there are no setup charges or annual fees for the Crypto.com card, but certain benefits, like cashback rewards, require specific amounts of CRO to be staked to be unlocked.

In addition to earning cashback, Crypto.com Visa cardholders can benefit from rebates when spending with Crypto.com partners, including Spotify, Netflix, Amazon, and Expedia. The Crypto.com debit card can be used anywhere that accepts Visa, making it versatile. Still, cashback rewards are known to change frequently, making it challenging to recommend staking large amounts of CRO to access the increased benefits.

Crypto.com Pay

Crypto.com strongly advocates for blockchain technology and the adoption of cryptocurrencies. As such, the exchange has released Crypto.com Pay, a system for merchants to integrate crypto payments into their websites.

Crypto.com merchant fees to settle transactions in cryptocurrencies offer savings of up to 80% compared to traditional payment systems such as PayPal and major credit card companies. Online businesses can be paid in Bitcoin, Ethereum, Litecoin, or Cronos, then converted to a fiat currency.

Users of the crypto platform can also spend funds in their crypto wallet anywhere Crypto.com Pay is accepted, helping to boost cryptocurrency's real-world utility.

Creating and Verifying a Crypto.com Account

Due to Crypto.com being split into two separate platforms, the initial registration process is more confusing than other cryptocurrency exchanges. Customers can either register on the mobile app or create an account on the Crypto.com exchange. While verification isn't required immediately, it's needed to access the majority of features present on the platform.

To buy or sell cryptocurrency, the user must complete the Know-Your-Customer process by providing their full name, address, photo ID (passport, driving license), and a selfie. Unfortunately, there is no way around verification, making Crypto.com unsuitable for traders looking for a no-KYC exchange.

The time it takes to execute a crypto.com verification mostly depends on whether it is for an individual or a corporation. For individuals, KYC verification typically takes one to three business days. This is generally longer than most other crypto platforms and is partly due to the comprehensive verification procedure that Crypto.com undertakes. All personal information and other documentation are supplied once before using the platform, instead of being divided into many processes.

Meanwhile, the verification processing for corporate or institutional entities is more prolonged and can take up to a week to complete. This is attributed to the need for a review of legal documents.

Supported Fiat Currencies and Deposit Methods

To ensure that its 50+ million users can quickly transfer funds onto the platform, Crypto.com supports 25 fiat currencies, including USD, EUR, GBP, AUD, and CAD. Crypto.com also offers support for an impressive range of deposit methods. Customers can deposit funds using wire transfers (ACH, SEPA, Faster Payments, Swift), credit/debit cards, and crypto. As fees can vary, it is recommended to check any costs before paying and depositing using a local provider.

Supported Cryptocurrencies and Trading Pairs

Crypto.com supports numerous unique cryptocurrencies, making it a great exchange for traders buying and selling multiple Bitcoin assets. Two hundred ninety-three coins are available on Crypto.com, including popular assets like Bitcoin and lesser-known projects like Zilliqa.

While the Crypto.com app only supports direct crypto purchases, the Crypto.com Exchange boasts an impressive 493 trading pairs denominated in USD, USDT, BTC, and CRO.

Crypto.com Trading Fees

Crypto.com App

Anyone using a credit or debit card to buy cryptocurrencies on the Crypto.com mobile app is subject to a standard fee of between 1.49% and 4%, depending on the user's country. The exact cost will be displayed on the app when placing the order. However, there is no fee for buying crypto using funds already on the app.

Crypto.com Exchange

The Crypto.com Exchange uses a maker/taker fee structure with volume-based trading fee discounts. While the costs for transacting on the Crypto.com Exchange start at 0.075% per transaction, they can be reduced to as low as 0% and 0.05% (maker/taker) by completing over $10 million worth of transactions within 30 days.

30-Day Trading Volume	Trading Fee (Maker / Taker)
< $250,000	0.0750% / 0.0750%
≥ $250,000	0.0700% / 0.0720%
≥ $1,000,000	0.0650% / 0.0690%
≥ $5,000,000	0.0600% / 0.0650%
≥ $10,000,000	0.000% / 0.0500%

Deposit & Withdrawal Fees

The Crypto.com Exchange does not charge an extra fee to deposit or withdraw cryptocurrency assets. However, a small variable transaction fee based on the asset is charged. For example, the cost to transfer from Crypto.com to Coinbase for Bitcoin is 0.0005 BTC.

While the Crypto.com Exchange has competitive costs, the standard Crypto.com app charges notably higher fees on certain assets than the other platforms on this list. For example, Bitcoin is 20% more expensive to withdraw at 0.0006 BTC. However, thankfully, there are zero fees to deposit or withdraw fiat currency from the Crypto.com Exchange or app. For a full tutorial on how to withdraw from Crypto.com to a bank account or wallet, read this guide.

Crypto.com Fees Compared

Compared to other exchanges, Crypto.com is one of the most cost-effective platforms for trading crypto. To highlight how the fees charged by Crypto.com compare against other cryptocurrency platforms we've reviewed, such as Gemini and KuCoin, we've included a comparison table below.

Exchange Name	Trading Fees
Crypto.com	0.075%
ByBit	0.1%
Binance	0.1%
KuCoin	0.1% / 0.3%
Gemini	1.49%

Crypto.com Ease of Use

The Crypto.com app is streamlined and accessible. However, while suitable for customers looking to buy crypto with fiat currencies quickly, users wishing to perform analysis or open crypto trades must do so on the Crypto.com Exchange.

The Crypto.com Exchange offers a sleek and intuitive platform for traders to speculate on digital currency markets. The trading platform provides advanced features, tools, and crypto indicators to analyze the price action. The charting software and tools are provided by Tradingview, meaning most crypto traders will already be familiar with the interface.

The Crypto.com Exchange platform users an order book-based interface, similar to most other crypto exchanges. As such, users can view vital details about past and current orders to understand buyer sentiment. Furthermore, the Crypto.com exchange provides access to several order types, making it easy to rapidly open a position.

Although Crypto.com does have a derivatives and margin trading platform, it's inaccessible to the majority of Crypto.com customers. While available in some regions, over 85 countries, including the US, UK, Australia, and most of Europe, cannot access the feature due to strict regulations. However, Crypto.com is still a powerful crypto exchange for spot trading. For a full list of Crypto.com-supported countries, read this guide.

Crypto.com Mobile App

Crypto.com offers a mobile app for the standard platform and the exchange, significantly boosting the platform's accessibility. The Crypto.com app is a beginner platform that provides an easy and safe way to buy crypto using a bank card. Unlike most other trading apps, the Crypto.com app acts solely as a fiat-to-crypto gateway and offers no analytical tools. However, users can monitor their portfolios, manage their cards, and access Earn products directly on the app.

On the other hand, the Crypto.com Exchange app provides access to advanced charting tools and technical indicators provided by TradingView. Furthermore, customers can access many trading pairs and open positions using advanced order types. However, while staking is supported on the exchange app, card management is reserved for the standard app.

Overall, the suite of Crypto.com mobile apps provides access to most trading-centric features on the web platform but leaves out advanced options like trading bots and sub-accounts. Furthermore, being divided into two unique apps ensures that Crypto.com remains a streamlined interface.

Customer Support

Despite being one of the largest crypto exchanges, we were disappointed that Crypto.com didn't offer phone support. Users were forced to engage with a representative via a cumbersome live chat interface. Furthermore, while the team claims to respond within three hours, many customers have reported poor customer service.

Although Crypto.com provides a help center designed to answer basic questions, it took a lot of work to find, hindering its usefulness for users. While not terrible for a fledging exchange, Crypto.com needs to work on its customer support and response times, considering its status as a major player in the crypto space.

Security Features

The safety of funds and information held by a cryptocurrency platform is vital when selecting a trading platform, considering several cryptocurrency exchanges have been hacked in recent years.

Crypto.com takes a security-first approach and has implemented several strict measures and protocols to protect customers' assets. The company utilizes cold storage to secure 100% of client assets, holds funds in US-regulated bank accounts, and has a dedicated team to monitor all transactions on the platform. Users can also add protection to their accounts by setting up two-factor authentication (2FA), allowing withdrawal addresses, managing trusted devices, and creating an anti-phishing code.

Despite the company's best efforts, Crypto.com was hacked in 2022, resulting in lost funds totaling over $34 million. However, Crypto.com ensured that none of its customers were left out of pocket due to the security breach. Nevertheless, caution should be used when storing funds on the platform.